Fortinet FortiSandbox 1500G Next Calendar Day Priority RMA, 1-Year (FC-10-FS15G-210-02-12)

SKU: FC-10-FS15G-210-02-12

Original price was: CAD$6,237.30.Current price is: CAD$4,976.58.

Save:20%You save CAD$909.57
One-year Next Calendar Day Priority RMA for the FortiSandbox 1500G dispatches replacement hardware the next calendar day after failure confirmation; requires FortiCare Premium or FortiCare Elite.
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Product description

Keeping a FortiSandbox 1500G in continuous operation matters for any security team relying on inline sandboxing to catch threats before they reach production systems. This one-year service add-on raises hardware recovery speed by guaranteeing next-calendar-day dispatch of a replacement unit once a failure is confirmed. For organizations on annual procurement cycles, or those assessing their support requirements before committing to a longer term, the 1-Year coverage pairs well with an existing FortiCare Premium or Elite contract without requiring a multi-year commitment.

Overview

The Next Calendar Day Priority RMA service changes how hardware failures are handled on the FortiSandbox 1500G. Under FortiCare Essential, RMA is a standard return-and-replace process with no guaranteed shipment date. With Priority RMA added to a FortiCare Premium or Elite contract, Fortinet ships a replacement unit the next calendar day after the failure is confirmed, including weekends. This service is an add-on that requires an active FortiCare Premium or Elite base contract on the same appliance; it cannot be purchased standalone. The 1-Year term is active for 12 months from the service start date.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who it suits

This one-year term is a practical fit for IT security teams that align hardware support contracts to an annual budget cycle. It also suits organizations that have recently deployed the FortiSandbox 1500G and want to validate the right service tier before committing to a longer-term agreement. Teams with uptime requirements in regulated industries, such as financial services or healthcare, will find the next-calendar-day guarantee easier to document in annual compliance reviews than an undefined RMA window. The 1-Year option keeps future flexibility open while providing real hardware recovery commitment for the current budget year.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FS15G-210-02-12 is delivered electronically to customers worldwide; there is no physical shipment for this service. Once your order is processed, Fortinet delivers activation details to your registered account. If you have questions about co-terming this service with your existing FortiCare Premium or Elite contract, or need guidance on service tier selection for the FortiSandbox 1500G, contact our team before purchasing.

Frequently asked questions

What does Next Calendar Day mean in practice?
Upon confirming a hardware failure with Fortinet TAC, a replacement FortiSandbox 1500G unit is dispatched the next calendar day, including weekends. This is distinct from standard RMA, which has no committed shipment date, and from the 4-Hour Priority RMA (svc_code 211), which targets on-site delivery within four hours.
Does this service work with a FortiCare Essential contract?
No. Next Calendar Day Priority RMA requires FortiCare Premium or FortiCare Elite to be active on the same FortiSandbox 1500G. It cannot be added to a FortiCare Essential base contract.
Can I move to a 3-Year or 5-Year term when this 1-Year expires?
Yes. At renewal time you can select a longer term. Fortinet does not require you to renew at the same term length. Contact DataCenter360.ca before your current term expires to review options and avoid a lapse in Priority RMA coverage.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSandbox-1500G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSandbox

MPN

FC-10-FS15G-210-02-12

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