Fortinet FortiSandbox 1500G 4-Hour Hardware & Onsite Priority RMA, 3-Year (FC-10-FS15G-212-02-36)

SKU: FC-10-FS15G-212-02-36

Original price was: CAD$82,332.36.Current price is: CAD$65,690.71.

Save:20%You save CAD$12006.38
FC-10-FS15G-212-02-36 provides a 3-Year 4-Hour Hardware and Onsite Priority RMA service for the FortiSandbox 1500G, guaranteeing on-site engineer response with a replacement unit within four hours of a hardware fault, worldwide, on active FortiCare Premium or Elite.
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Product description

A three-year support term is the most common alignment for organizations that depreciate security appliances on a standard capital cycle. FC-10-FS15G-212-02-36 locks in 4-Hour Hardware and Onsite Priority RMA coverage for the FortiSandbox 1500G across 36 months, eliminating the administrative overhead of two annual renewals and providing price certainty through the mid-point of most appliance lifecycles. When the 1500G is central to a production threat detection pipeline, having a three-year response guarantee in place from day one removes a recurring procurement task from the security operations calendar.

Overview

FC-10-FS15G-212-02-36 extends the 4-Hour Onsite RMA entitlement for the FortiSandbox 1500G across a three-year period. The 1500G processes suspicious files and URLs at high throughput in a contained environment; any extended hardware downtime exposes the network to uninspected traffic. Under this service, a Fortinet-certified engineer arrives on-site with a replacement unit within four hours of a confirmed hardware fault. This is an add-on service and requires an active FortiCare Premium or FortiCare Elite contract on the covered appliance. FortiCare Essential does not include Priority RMA eligibility. The comparison below shows how on-site RMA entitlements map to each FortiCare tier.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who it suits

The 3-year term fits enterprises and managed security providers that plan appliance lifecycles in three-year capital increments and want support costs fixed for the same window. It is equally practical for environments where the FortiSandbox 1500G handles regulated data, including financial services, healthcare, and critical infrastructure, where response-time commitments must be documented across multi-year compliance periods. The service delivers worldwide wherever FortiCare Premium or Elite is active on the covered appliance, with no geographic restriction on the electronic add-on entitlement itself.

Buying from DataCenter360.ca

DataCenter360.ca supplies FortiSandbox support add-ons as an authorized Fortinet Select Partner, with electronic delivery to customers worldwide. Ordering FC-10-FS15G-212-02-36 through DataCenter360.ca consolidates the procurement record across the full three-year term and removes the risk of a coverage gap that comes with year-by-year purchasing decisions. If you are standardizing support across a multi-appliance FortiSandbox estate, ask us about volume options and co-term consolidation to align all contract expiry dates to a single renewal event.

Frequently asked questions

Can FC-10-FS15G-212-02-36 be purchased at the same time as the base FortiCare contract?
Yes. The Priority RMA add-on and the FortiCare Premium or Elite contract can be purchased together and should be co-terminated so coverage periods align. DataCenter360.ca can confirm the correct co-term configuration based on your appliance registration date.
What is the on-site response commitment across the full 3-year term?
Fortinet dispatches a certified engineer to the registered appliance location within four hours of a hardware fault being confirmed, carrying a replacement unit. This commitment applies throughout the 36-month term, with no degradation of the response SLA as the service period progresses.
What happens if FortiCare Premium lapses mid-way through the 3-year Priority RMA term?
The 4-Hour Onsite RMA add-on requires an active FortiCare Premium or Elite contract to remain valid. If the base FortiCare lapses, the Priority RMA entitlement is suspended until the base contract is reinstated. Keeping both contracts co-terminated avoids this scenario.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSandbox-1500G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSandbox

MPN

FC-10-FS15G-212-02-36

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