Fortinet FortiSandbox 1500G Secure RMA Service, 3-Year (FC-10-FS15G-301-02-36)

When a FortiSandbox 1500G is central to a threat analysis workflow, managing its service coverage across a multi-year cycle reduces administrative overhead and removes the risk of a coverage gap at annual renewal. FC-10-FS15G-301-02-36 covers the appliance for a full three years under the Secure RMA procedure, where Fortinet destroys the unit’s storage media on-site before any failed hardware leaves the premises. One procurement action, one activation, and no annual renewal to track for three years.

Overview

The Secure RMA service code (-301-) distinguishes this SKU from standard hardware replacement options. Rather than shipping a failed FortiSandbox 1500G back with its storage intact, the Secure RMA procedure requires a Fortinet technician to destroy the storage media at your location first. This protects malware samples, network captures, and detonation artifacts accumulated during sandbox operations, and produces the destruction documentation required by many compliance frameworks.

The 3-year term is a single entitlement covering all qualifying RMA events within that window. The table below shows the RMA handling method and response commitments across FortiCare service tiers.

Who it suits

Organizations that run multi-year capital plans, align hardware and service lifecycles on a three-year refresh cycle, or operate under contracts with defined service continuity requirements will find the 3-year term a practical match. Teams subject to compliance audits benefit from having documented Secure RMA coverage in place for the full audit window without re-renewing each year. Government agencies, financial institutions, and managed security providers that deploy the FortiSandbox 1500G as a long-term platform component are typical buyers of this term length.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FS15G-301-02-36 ships as an electronic entitlement worldwide; no physical delivery is required. For organizations mid-contract on a 1-year term, DataCenter360.ca can help structure a co-term purchase that aligns this 3-year service with your existing FortiCare expiry dates. Request a quote to get pricing tailored to your deployment size and renewal timeline.

Frequently asked questions