Fortinet FortiSandbox 500G Next Calendar Day Priority RMA, 3-Year (FC-10-FS5HG-210-02-36)

For organizations planning a multi-year deployment of the FortiSandbox 500G, locking in Priority RMA coverage for three years removes the add-on from the annual renewal calendar and keeps hardware replacement commitments consistent across the full contract period. Next calendar day delivery applies from the first day of the 36-month term through the last, with no gap for weekends or statutory holidays.

Overview

Priority RMA (SKU code 210) upgrades hardware replacement from standard carrier scheduling to next calendar day delivery at the registered appliance site. This 3-year term eliminates the need to renew the add-on annually alongside the base FortiCare contract. The commitment covers the full 36-month window: if the FortiSandbox 500G requires a hardware swap in month 28, the same calendar-day delivery standard applies as in month two. The service requires FortiCare Premium or FortiCare Elite for the same unit and is delivered as an electronic entitlement registered against the appliance serial number.

Who it suits

Three-year terms suit security teams running the 500G in roles — advanced threat detection, malware detonation, zero-day analysis — where coverage continuity is a documented operational requirement. Organizations that hold 3-year FortiCare Premium or Elite contracts benefit from co-terminating the Priority RMA add-on to a shared renewal date, reducing administrative overhead and eliminating any risk of a lapse in priority delivery coverage between contract years.

Buying from DataCenter360.ca

DataCenter360.ca supplies Fortinet support add-ons to customers in Canada and internationally for electronic entitlements. Because Priority RMA is an add-on service, an active FortiCare Premium or FortiCare Elite contract for the same FortiSandbox 500G unit must be in place or purchased at the same time. Reach out to confirm the appliance serial number and base contract details so the 3-year entitlement registers correctly with no co-termination gap.

Frequently asked questions