Fortinet FortiSandbox 500G 4-Hour Hardware & Onsite Priority RMA, 5-Year (FC-10-FS5HG-212-02-60)

Over a five-year deployment, a FortiSandbox 500G will process millions of suspicious files and URLs against advanced persistent threat and zero-day signatures. Hardware failure at any point in that window carries direct operational risk. FC-10-FS5HG-212-02-60 secures the appliance’s full intended service life with a single purchase of 4-Hour Hardware and Onsite Priority RMA, eliminating four separate annual renewal cycles.

Overview

A five-year Priority RMA add-on commits Fortinet to dispatching an engineer with a replacement unit to your FortiSandbox 500G site within four hours of a hardware case opening, for the entire term. Advanced replacement means the replacement hardware arrives before the faulty unit is returned, minimizing sandbox inspection downtime. The add-on requires an active FortiCare Premium or Elite subscription on the same device and builds on the telephone support and rapid critical-response already included in those tiers.

See how the Priority RMA add-on compares across FortiCare support tiers:

Who it suits

A five-year term is best matched to organizations with a long-term commitment to the FortiSandbox 500G appliance and stable operational environments where hardware replacement before the term ends is unlikely. Enterprises that want to minimize procurement overhead by covering the full appliance life in one purchase, and those facing strict SLA obligations around threat inspection availability, will find the five-year window most cost-efficient. Worldwide electronic delivery suits multinational security teams managing Fortinet licenses centrally across multiple sites.

Buying from DataCenter360.ca

FC-10-FS5HG-212-02-60 is in stock at DataCenter360.ca and available for worldwide e-delivery immediately after order processing. DataCenter360.ca is an authorized Fortinet Select Partner, meaning license keys are issued through Fortinet’s official partner channel. Before committing to five years, confirm that your FortiCare Premium or Elite contract on the appliance matches or exceeds this term. The DataCenter360.ca team can assist with co-terming to keep all support layers synchronized and avoid a mid-term gap between the RMA add-on and the underlying FortiCare contract.

Frequently asked questions