Fortinet FortiSandbox 500G Secure RMA Service, 5-Year (FC-10-FS5HG-301-02-60)

Five years of uninterrupted Secure RMA coverage on a single purchase order is the lowest-friction option for security teams that plan to run the FortiSandbox 500G through its full operational life. FC-10-FS5HG-301-02-60 eliminates three renewal cycles compared to annual subscriptions and locks in the per-year cost at the most favorable rate in the term lineup. Over that 60-month window, any hardware failure triggers the same Fortinet process: a replacement unit is dispatched and the failed appliance is handled under documented secure disposal controls.

Overview

Secure RMA (service code 301) is a hardware replacement add-on to FortiCare that covers the FortiSandbox 500G appliance against physical unit failure. The Secure designation means the failed unit’s storage goes through a defined chain-of-custody and disposal process rather than a standard depot return. A sandbox appliance accumulates detonation records, behavioral signatures, and verdict histories; secure handling of the failed hardware ensures that material does not leave the environment without documented controls.

The table below shows how Secure RMA fits across FortiCare service tiers. Critical-issue response times and telephone access are features of the FortiCare tier; this subscription covers the hardware replacement process itself.

Who it suits

FC-10-FS5HG-301-02-60 is the right fit for organizations that have standardized on the FortiSandbox 500G and want to remove hardware-coverage renewals from the annual IT calendar. Enterprises with long procurement cycles, or those subject to compliance frameworks that require documented hardware disposal procedures, benefit from a 5-Year term that satisfies the requirement without revisiting the contract every year. The extended term also simplifies co-termination when aligning Secure RMA with other 5-Year FortiCare entitlements on the same appliance.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FS5HG-301-02-60 is delivered as an electronic license worldwide, with no hardware to ship and no import duties on the service. A 5-Year subscription purchased through DataCenter360.ca means one transaction covers the appliance through its next full hardware generation. Contact us to align the activation date with your existing FortiCare entitlements or to get a quote for multiple FortiSandbox units under the same order.

Frequently asked questions