Fortinet FortiMail 2000E FortiMail Cloud Email Continuity Subscription, 1-Year (FC-10-FE2KE-309-02-12)

An on-premises email gateway creates a single point of failure: if the appliance becomes unreachable, inbound mail bounces or sits in remote queues until senders give up or retry windows expire. The FortiMail Cloud Email Continuity subscription addresses this directly by routing messages through Fortinet’s cloud infrastructure the moment the 2000E becomes unavailable. Users continue sending and receiving during the outage window without any change to their mail client, and no DNS modification is required before the event. At $8,975.78 for one year, this subscription covers the 2000E at its high-volume capacity tier.

Overview

Cloud Email Continuity activates a cloud-based mail relay that mirrors your domain’s inbound traffic. Detection of appliance unavailability triggers automatic failover, and messages received during the outage are queued and delivered to the on-premises 2000E once it returns to service. The continuity portal also allows users to send outbound messages during an active outage, maintaining two-way communication without manual rerouting. The subscription runs for one year and renews independently of the base appliance contract, allowing it to align to your business continuity planning cycle rather than being tied to hardware refresh cycles.

Who it suits

Enterprises in sectors where email downtime carries regulatory or contractual consequences, including finance, legal, and healthcare, benefit most from this subscription. IT teams that schedule planned maintenance windows, data center migrations, or failover drills without tolerating a mail blackout will also find it valuable. Organizations that have absorbed the reputational and operational cost of a previous unplanned outage, and need a documented continuity control for audit purposes, are the clearest candidates for this annual renewal.

Buying from DataCenter360.ca

This subscription is an electronic license with no hardware involved and is available worldwide through DataCenter360.ca. We can coordinate the renewal date with your existing FortiCare contract to keep both under a single annual cycle. Contact us to request a quote for multi-year terms or to bundle this with the Standard Bundle renewal for consolidated coverage across support and continuity services.

Frequently asked questions