Fortinet FortiMail 2000F Secure RMA Service, 1-Year (FC-10-FE2KF-301-02-12)

Organizations that renew support on an annual budget cycle often prefer the 1-year Secure RMA term for the FortiMail 2000F. At $1,983.98, this contract maintains chain-of-custody hardware replacement coverage without committing to a multi-year spend, which suits teams whose compliance posture or appliance fleet is actively evolving. It pairs with an active FortiCare Premium or Elite plan on the same appliance and delivers electronically, so activation is fast regardless of where your equipment is deployed.

Overview

Secure RMA is not a standard break-fix replacement. When a covered FortiMail 2000F unit fails, Fortinet ships a replacement appliance before the failed hardware is returned, minimizing downtime on a platform that carries enterprise email traffic. The key distinction from standard RMA is the handling of the failed unit: rather than returning it through a routine process where it could be refurbished and recycled, the failed appliance moves through a documented chain-of-custody transfer and is destroyed via a certified process. For organizations that process regulated data through their email gateway, this creates an auditable hardware disposal record that standard RMA cannot produce. The FortiMail 2000F is a 2U rack-mounted enterprise email security gateway built for high-throughput deployments; unplanned hardware failures carry real operational and compliance exposure. Secure RMA is compatible only with FortiCare Premium or Elite; it cannot be added to a FortiCare Essential plan on the same appliance.

Who it suits

This service is the right choice for IT security teams in regulated sectors where data residency and certified hardware disposal are explicit compliance obligations. Financial services firms subject to data protection regulations, healthcare organizations handling patient records through email, and government departments operating under security accreditation frameworks all have documented requirements that standard hardware return processes do not satisfy. Security teams maintaining SOC 2 Type II or ISO 27001 programs will find the chain-of-custody documentation a useful supporting artifact during audits. If your organization requires evidence that retired hardware was destroyed rather than repurposed, Secure RMA is the appropriate service tier.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner, and this 1-year Secure RMA contract is in stock for worldwide electronic delivery. The 1-year term gives you full flexibility at renewal: you can reassess coverage annually as your compliance requirements or fleet composition changes. If you are managing multiple FortiMail 2000F appliances, contact us for a consolidated quote. Orders placed online activate quickly, and your contract documentation is delivered electronically on the same business day in most cases.

Frequently asked questions