Fortinet FortiMail 2000F Next Business Day Priority RMA, 3-Year (FC-10-FE2KF-210-02-36)

Three-year support terms are a common procurement pattern when hardware, base FortiCare, and add-on services are purchased together at the start of an infrastructure cycle. This 3-year Priority RMA add-on for the FortiMail 2000F keeps advance next-business-day replacement active across the full 36-month period without requiring annual renewal of the service. If your FortiMail 2000F runs on a FortiCare Premium or Elite contract aligned to a 3-year term, this SKU matches that schedule exactly, bundling Priority RMA coverage into a single purchase. The license is delivered electronically and is available worldwide with no geographic restriction.

Overview

Priority RMA (svc code 210) changes how Fortinet handles hardware replacement for the FortiMail 2000F. Without it, the standard process requires you to ship the failed appliance to Fortinet first, and a replacement ships only after Fortinet processes the return. With Priority RMA active, Fortinet ships the replacement unit to your location the next business day after your RMA case is approved, before the failed unit leaves your site. FC-10-FE2KF-210-02-36 covers this advance-shipment service for three consecutive years in a single contract, eliminating two annual renewal events relative to purchasing three 1-year terms separately. FortiCare Premium or Elite must be active on the same appliance. The table below compares Priority RMA eligibility and response characteristics across FortiCare support tiers.

Who it suits

Organizations that align hardware support terms to a 3-year procurement cycle are the primary audience. This includes enterprises in finance, healthcare, education, and public sector where the FortiMail 2000F processes regulated email traffic and appliance downtime carries compliance or contractual consequences. Procurement and IT operations teams that prefer to minimize annual renewal overhead will find the 3-year term reduces administrative burden across the hardware lifecycle. The SKU also suits managed service providers running multiple FortiMail appliances who want to consolidate Priority RMA under a multi-year support agreement. FortiCare Premium or Elite must be active on the appliance before this add-on applies.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner offering FC-10-FE2KF-210-02-36 with worldwide electronic delivery and no geographic restriction. Purchasing the 3-year term consolidates Priority RMA into a single line item covering your FortiMail 2000F for a full 36 months, with one renewal event at the end rather than three. If your existing FortiCare Premium or Elite contract does not co-terminate with the period you want to cover, contact DataCenter360.ca before ordering so coverage periods can be aligned. We can assist with co-term configuration and confirm the add-on is compatible with your current contract.

Frequently asked questions