Fortinet FortiMail 2000F Secure RMA Service, 5-Year (FC-10-FE2KF-301-02-60)

SKU: FC-10-FE2KF-301-02-60

Original price was: CAD$16,866.19.Current price is: CAD$13,457.06.

Save:20%You save CAD$2459.57
Fortinet FortiMail 2000F Secure RMA Service, 5-Year (FC-10-FE2KF-301-02-60) provides the maximum five-year coverage window for chain-of-custody hardware replacement with certified destruction on the FortiMail 2000F, requiring FortiCare Premium or Elite, delivered electronically worldwide.
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Fortinet Select Partner
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  Licensing available worldwide — delivered electronically to any country

Product description

When a FortiMail 2000F is deployed as a long-term infrastructure commitment, the 5-year Secure RMA term at $9,708.81 provides the maximum coverage window without any mid-cycle renewal. Five years of uninterrupted chain-of-custody hardware replacement means no procurement intervention during the appliance’s full planned operating life, and no risk of a coverage gap that could leave a regulated email workload exposed during a hardware failure.

Overview

Secure RMA is Fortinet’s chain-of-custody hardware replacement service, designed for regulated environments where standard return-and-replace processes do not satisfy compliance requirements. When a covered FortiMail 2000F fails, Fortinet dispatches a replacement appliance in advance, and the failed unit is transferred under a documented chain-of-custody procedure to be destroyed by a certified method. The disposal process generates an auditable record, which is a compliance requirement for organizations in financial services, healthcare, and government that must demonstrate data destruction when hardware is retired. The FortiMail 2000F is a 2U enterprise email security gateway; even a brief outage during a hardware failure carries measurable operational impact. The 5-year term covers the appliance’s typical full service life, providing the longest available period of continuous coverage without any renewal gap. This service requires FortiCare Premium or Elite and cannot be combined with Essential.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who it suits

The 5-year term is the right choice for organizations that treat the FortiMail 2000F as a fixed infrastructure asset for the full appliance life cycle. Government agencies, defence contractors, and financial institutions that operate under the most stringent data handling mandates will find that the 5-year commitment aligns with their asset management approach and eliminates compliance risk from a service gap at renewal time. Organizations that have standardized on FortiCare Elite for their critical appliances will recognize Secure RMA as the appropriate companion service for maximum hardware lifecycle coverage. For security teams that document hardware disposal as part of a continuous compliance program, five years of uninterrupted certified destruction records provides a clean, gap-free audit trail for the entire appliance tenure.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. The 5-year Secure RMA contract at $9,708.81 is the longest available term for this service on the FortiMail 2000F. At approximately $1,941.76 per year, the 5-year term locks in coverage at a lower annual cost than the 1-year list price, and removes four renewal cycles. Electronic delivery is available worldwide, and no physical shipment is required for the contract. For organizations managing multiple Fortinet appliances, contact us for consolidated volume pricing.

Frequently asked questions

Is the 5-year term the longest available for Secure RMA on the FortiMail 2000F?
Yes. The 5-year term (FC-10-FE2KF-301-02-60) is the maximum contract length for Secure RMA on the FortiMail 2000F. After it expires, you can renew into a new multi-year term, provided the appliance is still in service and the qualifying FortiCare Premium or Elite plan is active.
Does committing to 5 years offer a price advantage over shorter terms?
The 5-year term at $9,708.81 works out to approximately $1,941.76 per year, compared to the 1-year list price of $1,983.98. The per-year saving is modest, but the primary advantage of the 5-year term is certainty: it eliminates four renewal cycles over the appliance’s operating life.
What qualifies as a hardware failure under Secure RMA?
Secure RMA covers hardware failures on the covered FortiMail 2000F appliance that Fortinet determines are eligible for replacement under the contract terms. Accidental damage or failures caused by unauthorized modifications are typically excluded. Refer to the Fortinet FortiCare Technical Support RMA Services terms for the complete eligibility definition.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiMail-2000F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiMail

MPN

FC-10-FE2KF-301-02-60

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