Fortinet FortiMail 3000E FortiMail Cloud Email Continuity Subscription, 1-Year (FC-10-FE3KE-309-02-12)

SKU: FC-10-FE3KE-309-02-12

Original price was: CAD$22,646.50.Current price is: CAD$18,069.01.

Save:20%You save CAD$3281.60
Adds cloud-based email continuity to the FortiMail 3000E, routing inbound and outbound mail through Fortinet’s infrastructure during appliance or network outages so delivery continues without sender-visible interruption.
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Product description

Mail delivery stops when an on-premises gateway goes offline. The FortiMail Cloud Email Continuity Subscription registers your FortiMail 3000E with Fortinet’s cloud relay infrastructure, which accepts mail automatically when your appliance is unreachable. During an outage, senders receive no bounce; inbound mail queues in the cloud and delivers in order when connectivity restores. Users can also access a Fortinet-hosted webmail portal to send and read messages without waiting for on-premises recovery.

Overview

The continuity service operates as a secondary MX path. When FortiMail monitoring detects that the primary appliance is unreachable, inbound mail is accepted by Fortinet’s cloud infrastructure and held in a per-domain queue. Outbound continuity allows users to send through the cloud portal during the outage window. Once the 3000E comes back online, queued mail delivers in order with no duplicates. The subscription is appliance-licensed, covering all domains configured on the specific FortiMail 3000E serial number registered to the service.

Who it suits

Enterprises operating a single on-premises FortiMail 3000E without a standby appliance or cold-spare failover will benefit most. Managed service providers running FortiMail for clients with contractual uptime SLAs around mail delivery are also strong candidates. Healthcare and legal organizations subject to regulatory requirements around message receipt confirmation should evaluate whether continuity coverage is required under their specific compliance frameworks.

Buying from DataCenter360.ca

DataCenter360.ca fulfills this subscription as a worldwide electronic license against your FortiMail 3000E serial number. At $12,953.68 per year, Cloud Email Continuity is among the higher-cost add-ons in the FortiMail 3000E catalog. If your continuity requirement spans multiple FortiMail appliances, contact us to confirm per-unit licensing scope before placing your order.

Frequently asked questions

How does the Fortinet cloud infrastructure detect that my FortiMail 3000E is unreachable?
Fortinet’s cloud monitoring polls the registered appliance on a defined interval. When the appliance fails to respond within the threshold period, the cloud continuity path activates automatically. The exact detection interval and failover timing are documented in Fortinet’s FortiMail Cloud Continuity service description.
Do end users need to configure anything in advance to access the webmail portal during an outage?
No client-side configuration is required in advance. Users authenticate with their standard email credentials at the Fortinet-hosted portal URL. IT teams should communicate the portal address to staff as part of an outage readiness plan.
Does the subscription cover both inbound and outbound mail during an outage?
Yes. Inbound mail is queued in the cloud and delivered to the appliance on recovery. Outbound continuity allows users to send messages through the cloud portal during the outage window. Both directions are included in the single annual subscription.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiMail-3000E

Product Type

Product Group

End of Order Date (EOO)

2022-05-05

Last Service Extension Date (LSED)

2026-05-05

End of Support Date (EOS)

2027-05-05

Product Family

FortiMail

MPN

FC-10-FE3KE-309-02-12

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