Fortinet FortiMail 3000F FortiCare Premium Support, 1-Year (FC-10-FE3KF-247-02-12)

Annual IT budget cycles pair naturally with a 1-year support term. For organizations running FortiMail 3000F in high-volume or carrier-class email environments, FC-10-FE3KF-247-02-12 delivers one full year of FortiCare Premium coverage: a Fortinet engineer reachable by phone within one hour of a critical issue, advanced hardware replacement in place of return-and-replace, and continuous access to firmware updates and the Fortinet asset portal.

Overview

FortiCare Premium is Fortinet’s mid-tier support contract, positioned above Essential and below Elite. On the FortiMail 3000F, a high-throughput appliance built for enterprise and carrier-class email deployments, this means a critical outage triggers a 1-hour response from Fortinet’s technical team, reachable by telephone. Hardware faults qualify for advanced replacement rather than the return-and-replace process available at the Essential tier. Firmware updates, online tools, and the Fortinet asset portal are included at all FortiCare tiers and remain active for the full contract term.

Who it suits

This 1-year contract suits IT and security teams on annual procurement cycles who want to reassess support tier options each budget period. It is also the right choice for organizations that recently deployed the FortiMail 3000F and want to evaluate the FortiCare Premium experience before committing to a longer term. Delivery is electronic and coverage applies to FortiMail 3000F appliances operated anywhere in the world.

Buying from DataCenter360.ca

Ordering FC-10-FE3KF-247-02-12 through DataCenter360.ca initiates a 1-year FortiCare Premium contract on the FortiMail 3000F. As an authorized Fortinet Select Partner, DataCenter360.ca fulfills the contract electronically, typically within one business day. The license key is delivered to the email address on the order, ready to register in the Fortinet Support Portal. Contact DataCenter360.ca before or after checkout with questions about coverage scope or multi-unit pricing.

Frequently asked questions