Fortinet FortiMail 3000F Secure RMA Service, 1-Year (FC-10-FE3KF-301-02-12)

A FortiMail 3000F processes and stores high-volume enterprise email, including message content and metadata that falls under data-protection obligations in most regulated industries. When a unit fails and must be returned for hardware replacement, standard RMA processes leave the disposition of stored data undefined. This one-year Secure RMA subscription resolves that gap: Fortinet handles the returned unit under a certified chain-of-custody destruction process and issues a destruction certificate, giving your security team documented evidence of proper data handling ready for the next compliance review.

Overview

Secure RMA (service code 301) provides one year of certified hardware-disposal coverage for the FortiMail 3000F. When the appliance requires hardware replacement, Fortinet initiates a certified destruction or secure return procedure for the failed unit, ships a replacement, and issues a destruction certificate. Unlike standard RMA, where the failed unit is returned with no guaranteed data-destruction procedure, Secure RMA documents the entire process end-to-end.

This service is compatible with any active FortiCare plan. FortiCare Premium or Elite is not required. The table below shows how hardware replacement coverage compares across FortiCare tiers, illustrating where Secure RMA adds a documented destruction layer on top of standard replacement workflows.

Who it suits

The one-year term is a practical fit for organizations that align vendor contracts and service agreements to annual compliance audit calendars. Regulators in government, defense, financial services, healthcare, and legal practice frequently require evidence of active data-destruction controls during scheduled reviews. A one-year subscription lets security and compliance teams confirm current Secure RMA coverage at each annual audit without navigating multi-year contract renewals or gap periods between terms.

It also suits procurement teams that operate on annual purchasing cycles or need to match coverage precisely to a fiscal year. Organizations that review their Fortinet service stack annually and prefer to keep each subscription on the same renewal timeline will find the one-year term the most straightforward option to manage. Because Secure RMA is independent of the FortiCare tier, it can be added or renewed alongside any FortiCare plan at annual review time without changing the underlying support contract.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet partner. This one-year Secure RMA subscription for the FortiMail 3000F is listed at $2,974.47. Orders process directly through Fortinet’s licensing system, so your subscription record is registered immediately. If you are coordinating this with an annual FortiCare renewal or need to align it with other Fortinet services on the same appliance, contact DataCenter360.ca to discuss a consolidated order.

Frequently asked questions