Fortinet FortiMail 3000F 4-Hour Hardware & Onsite Priority RMA, 5-Year (FC-10-FE3KF-212-02-60)

SKU: FC-10-FE3KF-212-02-60

Original price was: CAD$74,305.20.Current price is: CAD$59,286.06.

Save:20%You save CAD$10816.64
FortiMail 3000F 4-Hour Hardware and Onsite Priority RMA, 5-year subscription. Maximum-term coverage: a Fortinet-certified on-site engineer plus hardware delivery within 4 hours of case authorization, locked in for five years. Lowest per-year cost of the three available terms. Add-on to FortiCare Premium or Elite.
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Product description

Over a five-year span, organizations running the FortiMail 3000F at scale accumulate four fewer renewal events compared to annual purchasing, and pay the lowest per-year rate available for 4-hour onsite-plus-hardware coverage. One purchase covers the appliance from initial deployment through the end of its full operational life, with no mid-cycle procurement required.

Overview

The FortiMail 3000F Priority RMA (service code 212) provides a dual-element response: replacement hardware and a Fortinet-certified field engineer are both dispatched to the customer site within 4 hours of case authorization. This goes beyond service code 211, which delivers hardware only. The engineer component removes the dependency on in-house Fortinet-certified staff during a failure event and eliminates the time cost of self-installation, which matters most when the FortiMail 3000F is the sole or primary gateway for a high-volume mail environment.

Priority RMA is an add-on and requires active FortiCare Premium or FortiCare Elite on the same appliance. FortiCare Essential does not qualify. The table below shows where Priority RMA fits within the FortiCare tier structure.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who it suits

The 5-year term suits organizations that plan IT infrastructure on long capital cycles and want to minimize the administrative cost of recurring renewals. Large enterprises, post-secondary institutions, and healthcare organizations that approve multi-year service contracts through capital budgets rather than annual operating expense approvals find a single 5-year purchase easier to authorize than five sequential annual ones. It is also the right choice when the FortiMail 3000F was recently deployed and is expected to remain in production for its full hardware lifecycle: the subscription runs alongside the appliance without requiring a renewal decision mid-deployment.

Buying from DataCenter360.ca

DataCenter360.ca supplies Fortinet service subscriptions to organizations worldwide. The 5-year Priority RMA is listed at $42,697.26 CAD, which works out to the lowest annual rate across the 1-, 3-, and 5-year options for this service on the FortiMail 3000F. The subscription is activated electronically against the registered appliance serial number; no physical shipment is required at purchase. For organizations purchasing this term alongside a new FortiMail 3000F, DataCenter360.ca can align the Priority RMA start date with the appliance ship date to maximize covered days. Contact us for multi-unit deployments or to bundle this renewal with FortiCare Premium or Elite on the same device.

Frequently asked questions

How much does the 5-year term save compared to buying five consecutive 1-year subscriptions?
At current list pricing, five 1-year subscriptions total $42,697.25 CAD (5 x $8,539.45), which is essentially the same as the 5-year list price of $42,697.26. The primary advantage of the 5-year term is eliminating four separate renewal events and locking the rate against future price-list increases, not a discounted unit price.
Does the 4-hour response commitment apply for the entire 5-year term?
Yes. The 4-hour on-site engineer dispatch and hardware delivery commitment does not degrade over the course of a multi-year subscription. The service level is identical from day one through the final day of the 5-year term.
What happens to the Priority RMA subscription if the FortiMail 3000F is replaced by a new appliance during the 5-year term?
Fortinet service subscriptions are tied to the registered appliance serial number. If the hardware is replaced under RMA the entitlement transfers to the replacement unit. A full hardware change due to a platform upgrade is a different scenario: contact DataCenter360.ca or Fortinet support to determine transfer eligibility and any steps required to re-register the subscription against the new serial number.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiMail-3000F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiMail

MPN

FC-10-FE3KF-212-02-60

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