Fortinet FortiMail 400F FortiMail Cloud Email Continuity Subscription, 1-Year (FC-10-FE4HF-309-02-12)

Mail server outages do not pause business obligations, and a message that bounces during downtime rarely returns on its own. FC-10-FE4HF-309-02-12 pairs a cloud-hosted continuity layer with the FortiMail 400F, keeping inbound email queued and accessible through an alternate path while the primary system recovers, so delivery gaps become a maintenance footnote rather than an incident.

Overview

FortiMail Cloud Email Continuity activates a Fortinet-managed backup MX path that accepts inbound messages whenever the primary mail server or the FortiMail 400F appliance itself becomes unreachable. Messages queue in the cloud and are delivered in order once the primary system comes back online. During a prolonged outage, users can access a web-based emergency mailbox to read and send email without waiting for on-premises recovery. The feature is configured through FortiMail’s management interface and requires no changes to the production mail routing under normal operating conditions.

Who it suits

• Organizations where email availability is a contractual or regulatory requirement and an MX gap is not an acceptable outcome during maintenance windows or unplanned events.
• IT teams supporting sites with variable connectivity or power reliability who need a buffer that operates independently of the on-premises stack.
• Mid-market businesses running FortiMail 400F that cannot justify the cost of a secondary on-premises relay but still require continuity coverage.

Buying from DataCenter360.ca

FC-10-FE4HF-309-02-12 is supplied by DataCenter360.ca as a worldwide electronic license through the authorized Fortinet Select Partner channel. No hardware is shipped. Licensing is processed electronically, applied to the registered FortiMail 400F, and activates the continuity feature in the management interface. Customers with active FortiCare coverage should confirm compatibility with their support contract before purchasing; DataCenter360.ca can assist with pre-purchase verification.

Frequently asked questions