Fortinet FortiMail VM02 FortiMail Cloud Email Continuity Subscription, 1-Year (FC-10-0VM02-309-02-12)

An unexpected FortiMail VM02 outage puts inbound mail in limbo: messages may queue on remote servers, bounce, or simply fail depending on sender MTA retry behaviour. FC-10-0VM02-309-02-12 provides a cloud-based continuity spool for FortiMail VM02 for one year, so inbound mail keeps flowing and users can send and receive through a browser portal while the primary instance is unavailable.

Overview

The FortiMail Cloud Email Continuity Subscription routes inbound traffic to Fortinet’s continuity cloud when FortiMail VM02 goes offline, whether the interruption is a planned maintenance window or an unplanned failure. End users access queued messages through a lightweight web portal using their existing credentials; no VPN or thick-client software is required. When the primary FortiMail VM02 instance recovers, messages re-sync automatically without administrator intervention.

The 1-year subscription covers the cloud spool capacity allocated to the VM02 tier and the MX failover infrastructure. No additional on-premises hardware is needed. Because the service extends the existing FortiMail VM02 license rather than replacing it, continuity activates only when FortiMail VM02 is unreachable, leaving normal mail flow unaffected during routine operation.

Who it suits

MSPs and IT teams running FortiMail VM02 under service-level agreements that include near-zero mail-loss targets during outages or scheduled maintenance. Mid-market organizations where email downtime translates directly to missed orders, delayed support tickets, or stalled approvals. Administrators who need business continuity coverage for email without provisioning and maintaining a separate hot-standby mail gateway.

Service code 309 is scoped to the VM02 capacity tier. Operators running other FortiMail virtual or physical models need the continuity SKU matched to their specific deployment.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-0VM02-309-02-12 is an electronic subscription with no geographic restriction, delivered worldwide. The service aligns naturally with the FortiMail VM02 renewal cycle, making it straightforward to co-term with other VM02 add-ons under a single expiry date.

Multi-year and bundled pricing are available on request. Contact DataCenter360.ca before your current term ends to avoid a lapse in continuity coverage.

Frequently asked questions