Fortinet FortiMail VM04 FortiCare Premium Support, 5-Year (FC-10-0VM04-248-02-60)

For organizations that treat FortiMail VM04 as a stable, long-term component of their email security infrastructure, the 5-year FortiCare Premium contract delivers the maximum coverage term available in a single purchase. Spreading the cost of 24×7 TAC access and priority case handling across 60 months produces the lowest annualized support cost among the available term options, and it removes four renewal cycles from your IT team’s calendar. The license is electronic and activates worldwide on registration.

Overview

FortiCare Premium (service code 248) is Fortinet’s highest-tier technical support contract. For a FortiMail VM04 virtual email gateway this 5-year subscription provides: 24×7 access to Fortinet’s Technical Assistance Center (TAC); priority case routing with faster initial response SLAs than FortiCare Essential and Plus tiers; firmware and software update access for the full 60-month term; and access to the Fortinet support portal and knowledge base. FortiMail VM04 is a virtual appliance, so advance hardware replacement is not part of this contract. Coverage is delivered entirely through software lifecycle management and TAC engagement. Scope note: FortiCare Premium does not bundle FortiGuard security feed updates such as anti-spam or anti-malware signatures, which are licensed separately. Organizations that need combined support and FortiGuard feed coverage should review the FortiMail VM04 Base Bundle (service code 642).

Who it suits

The 5-year term is the right choice for organizations with a clear long-term commitment to FortiMail VM04 as their virtual email security platform, for finance teams that want to capitalize a support expense over five years rather than renew it annually, and for IT managers who want to minimize the number of mid-cycle support lapses caused by delayed renewals. It is also well suited to environments where FortiGuard security feeds are managed under separate long-term agreements and only TAC access and firmware coverage are needed from this contract.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet partner offering this 5-year FortiCare Premium subscription with worldwide electronic delivery. The 5-year term is among the highest-value single transactions in FortiMail VM04 support licensing; DataCenter360.ca can provide a formal quote with line-item pricing suitable for capital expenditure approval processes. If you are consolidating support contracts from multiple Fortinet products to a single renewal date, contact the team before ordering so the start date of this 5-year term can be aligned accordingly. No physical shipment is involved and there is no geographic restriction on activation.

Frequently asked questions