Fortinet FortiMail VM16 FortiCare Premium Support, 1-Year (FC-10-0VM16-248-02-12)

SKU: FC-10-0VM16-248-02-12

Original price was: CAD$11,763.00.Current price is: CAD$9,385.38.

Save:20%You save CAD$1712.34
FC-10-0VM16-248-02-12 is a 1-year FortiCare Premium Support subscription for the FortiMail VM16 virtual mail security platform, covering 24×7 TAC access, firmware updates, and subscription continuity for organizations worldwide.
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Product description

When an organization first puts FortiMail VM16 into production, pairing the deployment with a 1-year FortiCare Premium Support term keeps the support cycle aligned with annual budget approvals and gives the team a full year to evaluate TAC responsiveness and firmware cadence before committing to a longer term.

Overview

FortiCare Premium Support for the FortiMail VM16 delivers the full software support entitlement for a virtual mail security appliance: 24×7 TAC access with priority engineer routing, all firmware updates and security content releases, and uninterrupted subscription continuity so mail filtering, antivirus, and antispam engines stay current across the 1-year term. Because the VM16 is a virtual appliance, hardware replacement does not form part of this service. All software-side entitlements are included. The subscription activates as an electronic license key through the Fortinet support portal, with no geographic restriction on delivery or activation.

Who it suits

The 1-year term is the right fit for IT teams whose budgets reset annually and who need per-year approval of software subscriptions before extending any contract. It is also well suited to organizations completing their first production deployment of FortiMail VM16: twelve months provides enough operational history on firmware releases, incident patterns, and TAC response quality to make an informed decision at renewal. Procurement teams operating under policies that prohibit multi-year software commitments can purchase this term without exception requests or additional approvals.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-0VM16-248-02-12 is in stock and fulfilled immediately after order. The license key and activation instructions are delivered electronically, available to customers worldwide with no shipping delay or regional restriction. Contact our team for assistance with volume pricing or registering the subscription against your existing FortiMail VM16 in the Fortinet support portal.

Frequently asked questions

Does FortiCare Premium Support for the VM16 include hardware replacement?
No. Hardware replacement and RMA services apply to physical Fortinet appliances only. FortiCare Premium Support on the VM16 virtual appliance covers 24×7 TAC access with priority engineer routing, firmware and security content updates, and uninterrupted subscription continuity for the 1-year term.
How quickly is the license key available after ordering?
The license key is delivered electronically and is typically available the same business day the order is processed. Activation requires logging into the Fortinet support portal and associating the key with your registered FortiMail VM16 instance.
Can I move to a longer term when this subscription expires?
Yes. At renewal you can purchase any available term, including the 3-year option (FC-10-0VM16-248-02-36) or the 5-year option (FC-10-0VM16-248-02-60), both in stock at DataCenter360.ca. Fortinet support renewals are purchased per term rather than auto-renewed, so you control the timing and term length at each renewal date.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiMail-VM16

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiMail

MPN

FC-10-0VM16-248-02-12

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