Fortinet FortiMail VM32 FortiMail Cloud Email Continuity Subscription, 1-Year (FC-10-0VM32-309-02-12)

When an on-premises mail server goes down, the cost is not just delayed messages — it is missed orders, stalled support tickets, and customers who get no reply. The FortiMail Cloud Email Continuity Subscription for VM32 addresses this directly: during any outage affecting the primary mail server, Fortinet’s cloud infrastructure spools messages and provides users with a web-based portal to continue reading and sending email, so the organization’s external email presence stays operational even when internal infrastructure is not.

Overview

FC-10-0VM32-309-02-12 is a 1-year add-on subscription for FortiMail VM32 that activates cloud-based email continuity. When FortiMail detects that the downstream mail server is unreachable, inbound messages are spooled in Fortinet’s cloud rather than bouncing. Users access a web portal to read queued mail and send replies throughout the outage. Once the primary server recovers, spooled messages are delivered automatically. No DNS or MX record changes are required beyond the existing FortiMail gateway configuration. Licensing is electronic, applies to the VM32 instance, and covers a full 12-month term.

Who it suits

Any organization that relies on a single on-premises or co-located mail server faces a continuity gap when that server is unavailable. This subscription is particularly valuable for organizations without a secondary mail relay, those operating in regions with less reliable data center infrastructure, and managed service providers who must meet uptime commitments for their customers’ email. The VM32 platform handles the scale of large enterprise or multi-tenant environments, so service providers running FortiMail for multiple clients can activate continuity coverage across all tenants under a single high-capacity VM license.

Buying from DataCenter360.ca

DataCenter360.ca supplies FC-10-0VM32-309-02-12 as an electronic license shipped worldwide. No hardware is involved. This subscription is commonly purchased alongside other FortiMail add-ons to build a complete email security and resilience stack. If you are managing co-term renewals across a FortiMail estate or need to align this continuity subscription with other add-ons, contact our team for a consolidated quote before placing your order.

Frequently asked questions