Fortinet FortiEDR Best Practice Service, 1-Year (FC0-10-EDBPS-310-02-12)

Configuring FortiEDR to its full potential takes more than installation. For teams managing up to 500 endpoints, the FC0 band of the FortiEDR Best Practice Service connects you with Fortinet professional services engineers who review your deployment settings, refine detection rules, and help build the response playbooks your analysts will rely on throughout the year. This is a professional services subscription, not a software license, structured for environments at the FC0 endpoint count.

What this subscription covers

The Best Practice Service gives your team structured access to Fortinet specialists for the full one-year term. Included engagements cover an initial configuration review benchmarked against Fortinet-recommended baselines, detection rule tuning to reduce alert noise, playbook development for your most common incident types, and periodic health checks to confirm the platform is operating correctly. All sessions are delivered electronically, so organizations worldwide can participate without any geographic restriction.

Seat bands and minimum order

This SKU covers up to 500 endpoints for a one-year term, placing it in the FC0 seat band. If your endpoint count grows beyond 500 during the subscription year, you must step up to the FC1 band. The table below compares all available bands for this service.

How FortiEDR is deployed

FortiEDR runs lightweight agents on Windows, macOS, and Linux endpoints and is managed through a cloud-hosted console. The Best Practice Service works alongside your existing deployment without disrupting running agents or live policies. Fortinet engineers connect remotely to review your console configuration, analyze alert volumes, and adjust detection settings within the agreed engagement scope.

Who it fits

The FC0 band suits small to mid-sized organizations with up to 500 endpoints that have deployed or are deploying FortiEDR and want structured expert involvement to accelerate time-to-value. It is also a practical option for managed service providers running smaller customer tenants who need tuning support without committing to a higher-band engagement.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet partner. The FC0 FortiEDR Best Practice Service is an electronic subscription sold worldwide with no geographic restriction. It can be added alongside a new FortiEDR deployment or purchased as a standalone annual engagement. Reach out to confirm whether the FC0 band matches your current endpoint count or whether a step-up band is a better fit before placing your order.

Frequently asked questions