Fortinet FortiAuthenticator 3000F 4-Hour Hardware & Onsite Priority RMA, 1-Year (FC-10-AC3KF-212-02-12)

Protecting identity infrastructure at the scale of 60,000 local and 60,000 remote users means any unplanned outage carries serious business risk. This 1-year subscription (FC-10-AC3KF-212-02-12) pairs your FortiAuthenticator 3000F with Fortinet’s highest hardware recovery tier: a certified field engineer arrives onsite and replacement hardware ships within 4 hours of case approval. Annual renewal gives procurement teams a defined review point each year without locking into a multi-year commitment.

Overview

SKU FC-10-AC3KF-212-02-12 activates the 4-Hour Hardware and Onsite Priority RMA (service code 212) for one year on the FortiAuthenticator 3000F. When a qualified hardware fault is confirmed and the case is approved, Fortinet responds on two fronts simultaneously: a certified field engineer dispatches to your physical location and replacement hardware ships to arrive within 4 hours of that approval. the subscription itself ships no physical goods.

Who it suits

Annual coverage is well matched to operations teams that review all support contracts at the close of each fiscal year and want a defined point to reassess coverage tiers. It also fits environments where multi-year hardware support contracts require additional sign-off from finance or procurement, making a 12-month term the practical choice. Any organization running the FortiAuthenticator 3000F as a central authentication gateway, where up to 60,000 local user accounts or 60,000 remote user sessions depend on appliance availability, should treat 4-hour onsite RMA as a baseline operational requirement rather than an optional add-on.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. This 1-year subscription (FC-10-AC3KF-212-02-12) is in stock and available for worldwide e-delivery. After checkout, Fortinet delivers the license electronically; no physical goods are shipped, and purchase is not restricted to customers in Canada. If your current FortiCare contract is at the Essential level, upgrading to Premium or Elite is a prerequisite for this RMA add-on. The team at DataCenter360.ca can confirm your existing contract tier and help you sequence the purchases correctly before you order.

Frequently asked questions