Fortinet FortiAuthenticator 3000F FortiCare Premium Support, 3-Year (FC-10-AC3KF-247-02-36)

SKU: FC-10-AC3KF-247-02-36

Original price was: CAD$42,893.00.Current price is: CAD$34,223.13.

Save:20%You save CAD$6215.43
FC-10-AC3KF-247-02-36 is a 3-Year FortiCare Premium Support subscription for the FortiAuthenticator 3000F, maintaining enterprise identity infrastructure for up to 10,000 users with a 1-hour critical-issue response SLA, advanced hardware replacement, and telephone support across a consolidated three-year coverage window, delivered electronically worldwide.
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Fortinet Select Partner
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  Licensing available worldwide — delivered electronically to any country

Product description

Three years of FortiCare Premium on the FortiAuthenticator 3000F is a common choice for enterprise procurement teams looking to consolidate support renewals and reduce administrative overhead. FC-10-AC3KF-247-02-36 covers the 3000F for 36 months under Fortinet’s Premium support tier, which includes a 1-hour response guarantee for critical cases, direct telephone access to Fortinet engineers, and advanced hardware replacement. For organizations where the 3000F underpins RADIUS, certificate management, or MFA for up to 10,000 users, three years of continuous coverage removes the risk of a support gap at each annual renewal.

Overview

FortiCare Premium occupies the middle position in Fortinet’s Essential / Premium / Elite support stack. A 3-year commitment under this tier means the FortiAuthenticator 3000F is covered for all firmware updates and portal access, 1-hour critical-issue response, telephone support from Fortinet engineers, and advanced hardware replacement throughout the contract period. The Priority RMA add-on is also available as an upgrade if your deployment requires even faster unit replacement. The table below compares the three tiers across the features that matter most in production identity infrastructure.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who it suits

This 3-year term is the right fit for organizations with a defined hardware refresh cycle who want support aligned to the operational life of the 3000F appliance. IT departments at mid-to-large enterprises, financial services firms, healthcare networks, and government bodies where identity systems are classified as critical infrastructure often prefer a multi-year support agreement to minimize procurement touchpoints and budget surprises. Teams that have already validated FortiCare Premium on a 1-year basis and are ready to commit will find this SKU reduces both per-year cost and the number of renewal deadlines to manage.

Buying from DataCenter360.ca

As an authorized Fortinet Select Partner, DataCenter360.ca provides FC-10-AC3KF-247-02-36 as an electronic license with worldwide delivery. A 3-year purchase consolidates three annual renewals into a single transaction, reducing administrative work for procurement and finance teams alike. DataCenter360.ca can quote this SKU alongside hardware orders or co-term it with other Fortinet licenses in your environment. Contact the team for volume pricing, co-termination assistance, or to confirm the right start date for your coverage window.

Frequently asked questions

What happens to our support coverage if we expand beyond 10,000 users during the 3-year term?
The FortiAuthenticator 3000F hardware has a maximum capacity of 10,000 users and endpoints. If your deployment grows beyond that threshold, a platform upgrade to a higher-capacity appliance would be needed. Your FortiCare Premium subscription follows the registered appliance serial number and does not change unless the hardware changes.
How does advanced hardware replacement work under FC-10-AC3KF-247-02-36?
When a hardware fault is confirmed for the 3000F, Fortinet ships a replacement unit to your site before requiring the defective appliance to be returned. This reduces downtime compared to the return-and-replace process under the Essential tier and applies for the full 3-year coverage window.
Is FC-10-AC3KF-247-02-36 available outside North America?
Yes. This is an electronic support subscription with no geographic restriction. It is available and delivered worldwide, covering the FortiAuthenticator 3000F wherever the appliance is registered.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAuthenticator-3000F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAuthenticator

MPN

FC-10-AC3KF-247-02-36

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