Fortinet FortiAuthenticator 3000F FortiCare Premium Support, 5-Year (FC-10-AC3KF-247-02-60)

For organizations with a long planning horizon, a 5-year FortiCare Premium term on the FortiAuthenticator 3000F eliminates four renewal cycles and locks in continuous support coverage for the full operational life of the appliance. FC-10-AC3KF-247-02-60 covers the 3000F for 60 months under Fortinet’s Premium support tier, with a 1-hour critical-issue response guarantee, direct telephone access to Fortinet engineers, and advanced hardware replacement throughout. Enterprise identity infrastructure running RADIUS, MFA, or certificate management for up to 10,000 users deserves support coverage that matches the appliance’s intended service life rather than forcing annual procurement decisions.

Overview

FortiCare Premium is Fortinet’s mid-tier support offering, above Essential and below Elite. Over a 5-year period, this subscription keeps the FortiAuthenticator 3000F covered for all firmware updates and FortiCare portal access, 1-hour response on critical cases, telephone support from Fortinet’s engineering staff, and advanced hardware replacement when a unit fault is confirmed. Eligibility for the Priority RMA add-on is maintained for the full 60-month term. The comparison table below shows where Premium sits against Essential and Elite across every support dimension.

Who it suits

A 5-year support term suits organizations with stable infrastructure roadmaps and procurement processes that favor long-term vendor agreements. Public-sector bodies, large financial institutions, and healthcare networks that classify authentication infrastructure as mission-critical and plan hardware lifecycles over five-year windows are the primary audience for this SKU. Teams that want maximum budget predictability — a single fixed-price support line item for five years — benefit most from this term length. Organizations co-terming multiple Fortinet licenses across a shared expiry date will also find a 5-year window the easiest interval to align.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and delivers FC-10-AC3KF-247-02-60 electronically worldwide, with no geographic restrictions on purchasing or activation. A 5-year purchase represents the lowest per-year support cost across the three available term lengths for this model, and removes four renewal touchpoints compared to annual subscriptions. For large organizations purchasing multiple FortiAuthenticator appliances or co-terming with other Fortinet platforms, DataCenter360.ca can coordinate pricing, co-term dates, and delivery in one order. Contact the team for a quote or procurement assistance.

Frequently asked questions