Fortinet FortiAuthenticator 300F FortiCare Premium Support, 1-Year (FC-10-AC3HF-247-02-12)

Keeping a mid-sized network’s authentication infrastructure covered means more than just having a support contract on file. FortiCare Premium for the FortiAuthenticator 300F (FC-10-AC3HF-247-02-12) gives your team direct telephone access to Fortinet engineers, a 1-hour response window for critical issues, and next-business-day advanced hardware replacement , so a failed appliance does not turn into a prolonged identity service outage.

Overview

FC-10-AC3HF-247-02-12 is a 1-year FortiCare Premium support contract for the FortiAuthenticator 300F appliance. FortiCare Premium sits in the middle of Fortinet’s three-tier support stack, delivering the telephone access and rapid response that mid-market teams need without requiring the extended LTS and Elite monitoring portal of the top tier. Coverage includes firmware and security-content updates, access to Fortinet’s online tools and asset management portal, priority RMA eligibility, and advanced hardware replacement at the next-business-day level for critical failures.

Who it suits

The FortiAuthenticator 300F supports up to 2,000 local users and 40 remote VPN tunnels, making it a practical fit for mid-sized organizations that centralize MFA, RADIUS/LDAP authentication, and certificate management across their workforce. FortiCare Premium is the right support tier for any team that cannot afford hours of unresolved downtime on their authentication layer , particularly those running hybrid environments where a loss of RADIUS connectivity or certificate issuance affects VPN access, Wi-Fi onboarding, or SSO. IT teams without an on-call Fortinet specialist on staff benefit most from the direct telephone access and guaranteed 1-hour critical-issue response window included in this contract.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-AC3HF-247-02-12 is fulfilled electronically and is available worldwide , there is no geographic restriction on this support contract. Orders placed through DataCenter360.ca are processed with a verified Fortinet partner account, ensuring your entitlement registers correctly against your FortiAuthenticator 300F serial number. Contact us or add to cart directly to get started; our team can also assist with multi-year pricing or bundling additional FortiCare services if needed.

Frequently asked questions