Fortinet FortiAuthenticator 800F FortiCare Premium Support, 1-Year (FC-10-AC8HF-247-02-12)

Running authentication for up to 10,000 local users means every hour of downtime has real consequences. FC-10-AC8HF-247-02-12 is the one-year FortiCare Premium Support contract for the FortiAuthenticator 800F, giving large enterprise teams the fast-response coverage that a mission-critical auth infrastructure demands. The 800F handles high-throughput RADIUS and LDAP traffic, MFA, certificate management, and single sign-on at scale — and this contract ensures Fortinet engineers are behind it when issues arise.

Overview

FortiCare Premium (service code 247) is the mid-tier support plan for the FortiAuthenticator 800F. It raises the critical-issue response window from next business day to one hour, adds direct telephone access to Fortinet TAC engineers, and upgrades hardware replacement to advanced (next-business-day shipment before the failed unit is returned). Priority RMA add-on eligibility, firmware updates, online tools, and access to the Fortinet asset portal are all included for the full 12-month term. Delivery is electronic and the license is worldwide-eligible — no geographic restriction applies to this service contract.

Who it suits

FortiCare Premium on the 800F is the right fit for large enterprise IT and security teams that cannot afford extended authentication outages. If your FortiAuthenticator 800F is the authentication backbone for thousands of users, VPN endpoints, or federated SSO sessions, the one-hour critical response and next-business-day hardware replacement under Premium directly reduce mean time to recovery. Organizations subject to compliance frameworks (financial services, healthcare, government) that require documented vendor SLAs will also find Premium meets those audit requirements more readily than the Essential tier.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-AC8HF-247-02-12 is sold as an electronic license and delivered worldwide — no physical shipment required. Orders are processed directly through the Fortinet fulfillment chain, so your support contract and entitlement portal registration follow without delay. Contact DataCenter360.ca for volume pricing on multi-year or multi-unit FortiAuthenticator 800F renewals.

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