Fortinet FortiCare Premium Support, 1-Year (FC3-10-0ACVM-248-02-12)

Mid-market organizations running FortiAuthenticator VM at tier 3 capacity – supporting up to 5,100 users – depend on prompt expert support when MFA or SSO access becomes disrupted. FC3-10-0ACVM-248-02-12 delivers a 1-year FortiCare Premium Support term for that VM instance, keeping coverage current on an annual basis and preserving the flexibility to reassess support tier or term at each renewal cycle.

Overview

FortiCare Premium Support (service code 248) gives the covered FortiAuthenticator VM instance 24×7 access to Fortinet’s Technical Assistance Center, plus firmware and software updates and advance hardware replacement. For a tier 3 VM deployment, this means the identity platform handling MFA, RADIUS, LDAP, and certificate authority functions for up to 5,100 users stays backed by Fortinet engineers around the clock. The 1-year term aligns support coverage with annual IT budget and purchasing cycles, and electronic delivery activates the contract without waiting for a physical shipment anywhere in the world.

Who it suits

This SKU matches departmental or regional FortiAuthenticator VM deployments operating within the 1 to 5,100 user range. Organizations still scaling their identity infrastructure, or those that prefer to evaluate support tier and term annually before committing longer, benefit from the renewal flexibility a 1-year contract provides. It also suits IT teams that need a clean per-fiscal-year support record for audit or compliance documentation.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC3-10-0ACVM-248-02-12 is an electronic license with no physical component and no geographic restriction, so customers worldwide can order and activate it directly. If your organization is planning a longer commitment or has other Fortinet support contracts to co-term, contact DataCenter360.ca to review 3-year (FC3-10-0ACVM-248-02-36) or 5-year (FC3-10-0ACVM-248-02-60) options for the same tier.

Frequently asked questions