Fortinet FortiCare Premium Support, 3-Year (FC9-10-0ACVM-248-02-36)

Three years of uninterrupted FortiCare Premium coverage on your FortiAuthenticator VM removes the annual renewal task from the calendar and locks in consistent support terms for the length of a typical infrastructure cycle. This 3-year contract (SKU FC9-10-0ACVM-248-02-36) covers the FortiAuthenticator VM (model code 0ACVM) at Fortinet’s Premium support tier throughout the full term. Coverage is activated electronically and is available to customers worldwide with no hardware shipment required.

Overview

FortiCare Premium Support (service code 248) is Fortinet’s highest reactive support tier for virtual appliances. An active contract provides 24×7 telephone and web-case access to Fortinet’s technical assistance center, a 1-hour initial response commitment for Priority 1 critical incidents, and full access to firmware updates, security patches, and hotfix releases during the term. Letting a FortiAuthenticator VM support contract lapse blocks firmware downloads and removes access to engineer-assisted troubleshooting, which is especially consequential when authentication services underpin VPN access, network admission, and web application login. FortiAuthenticator VM runs on VMware vSphere, Microsoft Hyper-V, or KVM hypervisors, delivering centralized MFA, single sign-on (SSO), RADIUS and LDAP authentication, and digital certificate management. A 3-year FortiCare Premium contract means your organization can download and apply every firmware update Fortinet releases for the platform without interruption across the entire period, covering multiple release cycles without additional renewal actions.

Who it suits

The 3-year term suits IT teams that have completed their initial FortiAuthenticator VM deployment and want predictable support costs across a standard technology refresh cycle. Organizations with multi-year capital or operating budgets benefit from locking in support terms up front rather than renegotiating each year. Teams that have integrated FortiAuthenticator VM deeply into SSO and MFA workflows particularly value uninterrupted coverage, since any support lapse affects all authentication-dependent systems across the network. The 3-year term also simplifies vendor management by reducing the number of annual procurement actions and eliminates the administrative risk of missing a renewal deadline on a business-critical platform.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC9-10-0ACVM-248-02-36 is in stock and available for electronic delivery to customers worldwide. A 3-year purchase through DataCenter360.ca consolidates three renewal cycles into a single transaction, reducing administrative overhead compared to three consecutive 1-year purchases. Fortinet contract registration details are delivered electronically after purchase, and coverage activates through the Fortinet support portal. Contact the DataCenter360.ca team if you need to align this contract’s start date with an existing Fortinet support agreement, require a formal quote for budget approval, or want to discuss consolidating multiple Fortinet support contracts to a common end date.

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