Fortinet FortiCare Premium Support, 3-Year (FC2-10-FSM99-240-02-36)

SKU: FC2-10-FSM99-240-02-36

Original price was: CAD$21,790.90.Current price is: CAD$17,386.36.

Save:20%You save CAD$3172.11
FortiSIEM 99 FortiCare Premium Support 3-Year (FC2-10-FSM99-240-02-36) delivers 36 months of 24×7 TAC, advanced RMA, and firmware updates for a FortiSIEM hardware appliance at VM plan tier 2 (up to 100 monitored points), with worldwide electronic delivery.
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Product description

Security operations teams with an established FortiSIEM 99 deployment at tier 2 scale benefit most from aligning their support contract to a 3-year planning horizon. FC2-10-FSM99-240-02-36 locks in FortiCare Premium coverage for 100 monitored points across 36 months, eliminating annual renewal overhead and maintaining consistent Fortinet TAC access for environments where the 100-point ceiling is a good long-term fit.

Overview

FortiCare Premium Support (service code 240) at the 3-year term provides 36 months of 24×7 TAC access, priority case handling, advanced hardware replacement, and all firmware and content updates. This subscription is tied to the FortiSIEM 99 hardware appliance at VM plan tier 2, supporting up to 100 monitored points. Point conversion: 1 Device equals 1 point; 2 Endpoints equal 1 point; 3 Advanced Agents (Log and FIM) equal 1 point; 10 Advanced Agents (UEBA Telemetry) equal 1 point. Tier 2 is required any time total monitored entities exceed 50 points.

Who it suits

Enterprises and managed-service teams operating FortiSIEM 99 at tier 2 capacity whose monitored environment is established and expected to remain within 100 points for the medium term are the primary buyers. Organizations that align IT contracts to 3-year hardware refresh cycles will find this SKU integrates cleanly into existing procurement schedules and reduces the number of annual support renewals to manage. An established deployment in this context means the entity count is known, budgeted, and not expected to cross the 100-point threshold before the term ends.

Buying from DataCenter360.ca

As a Fortinet Authorized Select Partner, DataCenter360.ca issues a single invoice for the full 36-month tier 2 entitlement. The license is electronic and delivers to any country. Teams managing multiple FortiSIEM 99 appliances can request a consolidated quote to align all entitlements to a shared expiry date, reducing future renewal administration.

Frequently asked questions

Is tier 2 the right choice if my point usage fluctuates between 50 and 100?
If your environment ever reaches 51 points or more, tier 1 (50-point ceiling) is insufficient and tier 2 is required. If usage consistently stays below 50 points, FC1 tier 1 SKUs are the correct and more cost-effective option. Size the tier against your peak, not your average monitored-entity count.
What response time does FortiCare Premium commit to for critical cases?
FortiCare Premium is Fortinet’s highest-priority support tier. Response-time commitments are defined in Fortinet’s support service description, available from Fortinet or DataCenter360.ca on request. Critical-severity cases receive priority routing and dedicated engineering escalation.
Can I add monitored points during the 3-year term without changing the SKU?
Monitored points are governed by the tier purchased. If your environment grows beyond 100 points during the term, you would need an additional entitlement or a higher-tier SKU to remain compliant. Contact DataCenter360.ca to discuss options before reaching your point ceiling.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiCare

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSIEM

MPN

FC2-10-FSM99-240-02-36

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