Fortinet FortiCare Premium Support, 1-Year (FC5-10-FSM97-248-02-12)

Annual FortiCare Premium Support for FortiSIEM 97 at the Tier 5 capacity level gives large enterprise security teams a one-year coverage window that can be reassessed at each budget cycle. Covering up to 400 monitored points, this license keeps your SIEM platform current with software updates and provides round-the-clock access to Fortinet engineers for the full term. The one-year term suits organizations that prefer to align support renewals with annual infrastructure reviews rather than committing further ahead.

Overview

FortiCare Premium (service code 248) provides FortiSIEM 97 with 24×7 access to Fortinet’s Technical Assistance Center, firmware and software updates, and online support portal access for one year from the activation date. Tier 5 sets the monitored-point ceiling at 400. One point equals one network device, two endpoints, three Advanced Log and FIM agents, or ten UEBA Telemetry agents. A 400-point pool therefore covers up to 400 network devices, 800 endpoints, 1,200 Advanced Log/FIM agents, or 4,000 UEBA Telemetry agents, or any combination of object types within that ceiling. The license activates against a FortiSIEM 97 serial number and runs for 12 months from activation.

Who it suits

Large enterprises and MSSPs monitoring up to 400 points across distributed networks who prefer annual procurement flexibility. This tier suits environments where IT asset counts are still growing and a one-year term allows capacity planning to catch up before committing to a longer contract. It is also appropriate for organizations that evaluate vendor support agreements annually as part of a formal IT governance process.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet partner serving customers worldwide. This is a software-only license with no hardware component, delivered electronically after order confirmation. There are no geographic restrictions on purchase or activation. For organizations aligning this purchase with an annual IT budget cycle, DataCenter360.ca can provide a formal quote that includes the exact activation and expiry dates so your procurement records match the coverage window precisely.

Frequently asked questions