Fortinet FortiCare Premium Support, 1-Year (FC7-10-FSM97-248-02-12)

Annual renewals give security operations teams a natural check-in point: does the FortiSIEM 97 deployment still sit within the Tier 7 capacity band? FC7-10-FSM97-248-02-12 applies to FortiSIEM 97 software deployments on VM size / plan Tier 7, which licenses up to 750 points. Point conversion: 1 device equals 1 point, 2 endpoints equal 1 point, 3 Advanced Agents for Log and FIM equal 1 point, 10 Advanced Agents for UEBA Telemetry equal 1 point.

Overview

FortiCare Premium Support (service code 248) is Fortinet’s highest support tier for software-based FortiSIEM deployments. It includes 24×7 access to Fortinet technical engineers, firmware and software update entitlements, and Fortinet Support Portal access for case management. This SKU covers a FortiSIEM 97 Tier 7 deployment for a 1-year term — the shortest term and the most flexible option when your point count is still growing.

Tier 7 covers deployments from 1 to 750 licensed points. Deployments above 750 points require Tier 8 SKUs (FC8-10-FSM97-248-02-xx). Because FortiSIEM 97 is a software deployment, delivery is electronic and available worldwide.

Who it suits

FC7-10-FSM97-248-02-12 fits organizations running FortiSIEM 97 on virtual or software infrastructure with a total licensed point count of 750 or fewer. It suits teams that prefer annual budget cycles, plan to reassess SIEM capacity each year, or are growing their monitored environment and have not yet crossed into Tier 8. MSSPs managing mid-scale customer environments within the 750-point band will also find this SKU appropriate. Customers worldwide are eligible.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC7-10-FSM97-248-02-12 is an electronic entitlement registered directly with Fortinet and delivered worldwide. If your existing FortiCare contract expires within 30 days, ordering this renewal now prevents a gap in technical access and firmware update rights. For volume pricing or a co-term quote referencing your contract ID, use the Request a Quote link on this page.

Frequently asked questions