Fortinet FortiCare Premium Support, 3-Year (FC5-10-FSM97-248-02-36)

Three years of FortiCare Premium Support for FortiSIEM 97 at Tier 5 covers large enterprise SIEM deployments through a full procurement cycle, eliminating two annual renewal events. At up to 400 monitored points, this license spans the typical three-year planning horizon for enterprise security infrastructure, so support coverage stays synchronized with your network growth plan and avoids the overhead of repeated annual reviews.

Overview

FortiCare Premium (service code 248) delivers 24×7 access to Fortinet’s Technical Assistance Center, software and firmware updates, and online portal access for three consecutive years from the activation date on a FortiSIEM 97 serial number. Tier 5 supports up to 400 monitored points. One point equals one network device, two endpoints, three Advanced Log and FIM agents, or ten UEBA Telemetry agents. At the 400-point ceiling, this covers up to 400 devices, 800 endpoints, 1,200 Advanced Log/FIM agents, or 4,000 UEBA Telemetry agents in any combination. Co-terming with other Fortinet FortiCare contracts is supported through Fortinet’s standard co-term process.

Who it suits

Enterprise security teams that have established their FortiSIEM 97 deployment and want to lock in support coverage for three years rather than manage annual renewals. Organizations with a stable monitoring scope in the 1-400 point range benefit from predictable support costs and guaranteed software access throughout a full multi-year term. This term length is standard in regulated industries where vendor support continuity must be demonstrated over extended periods.

Buying from DataCenter360.ca

DataCenter360.ca works with enterprise buyers on multi-year FortiCare transactions and can produce a co-term quote that aligns the three-year window with an existing Fortinet contract anniversary. This license is software-only, delivered electronically to customers worldwide with no hardware involved. If you are co-terming across multiple FortiSIEM or other Fortinet platforms, DataCenter360.ca can coordinate with your Fortinet account team to consolidate renewal dates into a single schedule.

Frequently asked questions