Fortinet FortiCare Premium Support, 5-Year (FC6-10-FSM97-248-02-60)

Five-year FortiCare Premium Support for FortiSIEM 97 at Tier 6 represents the maximum commitment available for this product: the highest capacity tier paired with the longest available term. Security operations centers and large enterprises running FortiSIEM 97 at peak scale benefit from a single contract that eliminates four renewal cycles, fixes support costs for the entire five-year window, and ensures software access and TAC coverage without interruption.

Overview

FortiCare Premium (service code 248) covers a FortiSIEM 97 Tier 6 deployment with 24×7 TAC access, firmware and software updates, and online portal access for five consecutive years from activation. Tier 6 is the maximum capacity level for FortiSIEM 97 support licenses, with a 500-point ceiling. One point represents one network device, two endpoints, three Advanced Log and FIM agents, or ten UEBA Telemetry agents. At 500 points, this license accommodates up to 500 devices, 1,000 endpoints, 1,500 Advanced Log/FIM agents, or 5,000 UEBA Telemetry agents in any mixed allocation. The five-year term is the longest available for this product, making this SKU the maximum FortiCare Premium offering for FortiSIEM 97.

Who it suits

Global enterprises, government agencies, and financial institutions running FortiSIEM 97 at the Tier 6 capacity ceiling that require long-term support continuity. This license is well-suited to organizations with procurement mandates for multi-year vendor commitments, those in highly regulated sectors needing documented support coverage for audit purposes, and security teams that want to remove recurring renewal management from their annual workload entirely.

Buying from DataCenter360.ca

As an authorized Fortinet partner, DataCenter360.ca can process this five-year Tier 6 contract with formal quote documentation, purchase-order-based ordering, and direct coordination with your Fortinet account team where required. This license is software-only, delivered electronically, with no hardware component and no geographic restriction. Given the scale of this commitment, DataCenter360.ca recommends verifying the FortiSIEM 97 serial number and any existing co-term schedule before placing the order to ensure the five-year window aligns correctly with the rest of your Fortinet infrastructure contracts.

Frequently asked questions