Fortinet FortiSIEM 2200G Next Calendar Day Priority RMA, 1-Year (FC-10-FM22G-210-02-12)

A one-year term is a practical entry point for teams that have recently moved to FortiCare Premium or Elite and want to validate how next-calendar-day hardware replacement fits their incident response playbook. This add-on ensures that if the FortiSIEM 2200G fails, a replacement unit is dispatched immediately so it arrives the following calendar day, including weekends and public holidays, without waiting for the next business day to begin.

Overview

The Next Calendar Day Priority RMA add-on (service code 210) upgrades Fortinet’s standard hardware return-and-replace process to advance replacement. Under standard FortiCare, a replacement ships after you return the failed unit. Under this add-on, Fortinet dispatches the replacement unit proactively, targeting arrival the next calendar day, seven days a week, 365 days a year. The FortiSIEM 2200G is a mid-to-large enterprise SIEM appliance that collects, correlates, and analyzes logs and security events from across an organization’s infrastructure. An extended appliance outage creates a critical visibility gap in any security operations center, making rapid hardware recovery essential. This add-on requires FortiCare Premium or FortiCare Elite as the base support contract on the same appliance; it cannot be purchased standalone.

Who it suits

This service is appropriate for organizations whose FortiSIEM 2200G is the primary log collection and correlation engine for a 24/7 SOC. If your team tracks compliance obligations such as PCI DSS, HIPAA, or SOC 2 using FortiSIEM as the audit evidence source, an appliance failure lasting more than one business day can jeopardize reporting continuity. Teams that operate across time zones or run weekend on-call rotations benefit most from the calendar-day guarantee, which does not stop at Friday afternoon.

Buying from DataCenter360.ca

DataCenter360.ca offers this 1-year add-on for teams that want to evaluate priority RMA coverage before committing to a longer term. A single-year purchase keeps procurement flexible while the service level is confirmed against your actual incident response timelines. Add to cart for immediate checkout, or request a quote to co-term with your FortiCare Premium or Elite renewal.

Frequently asked questions