Fortinet FortiSIEM 2200G FortiCare Premium Support, 5-Year (FC-10-FM22G-247-02-60)

SKU: FC-10-FM22G-247-02-60

Original price was: CAD$44,710.39.Current price is: CAD$35,673.19.

Save:20%You save CAD$6508.51
FortiCare Premium hardware appliance support for the FortiSIEM 2200G, 5-year term: 1-hour critical-issue response SLA, telephone support, advanced replacement RMA, and Priority RMA add-on eligibility.
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Product description

Enterprise-grade hardware like the FortiSIEM 2200G is typically held in production for five or more years, where replacing the SIEM appliance involves significant change-control and reconfiguration effort. This 5-year FortiCare Premium contract is purpose-sized to cover the appliance from deployment through the end of its expected productive life, eliminating repeated renewal cycles and maintaining consistent support terms across the full hardware generation.

Overview

FortiCare Premium covers the FortiSIEM 2200G hardware appliance for five consecutive years. The subscription delivers a 1-hour response SLA for critical appliance failures, telephone support access to Fortinet engineers, and advanced hardware replacement RMA, dispatching a replacement before the failed unit is returned. Priority RMA add-ons (4-Hour or Next Calendar Day on-site options) can be added at any point while the contract is active. Firmware updates, the Fortinet asset and support portal, and online diagnostic tools are included for the full term. FortiSIEM platform and software subscriptions are separate and must be maintained independently.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who it suits

The 5-year term suits large enterprise and government organizations that deploy the 2200G as a long-term anchor in their security operations infrastructure. Teams operating under multi-year IT plans, where hardware is held well past initial deployment, benefit from a single support contract covering the entire planned lifespan. It also fits procurement teams that want to remove annual support renewals from their operational calendar entirely for the appliance’s expected useful life.

Buying from DataCenter360.ca

DataCenter360.ca delivers this 5-year FortiCare Premium contract electronically, worldwide, through its authorized Fortinet reseller channel. Purchasing the full 5-year term removes four renewal events from your procurement calendar and provides pricing certainty for the life of the appliance. Organizations with multi-appliance FortiSIEM deployments or public-sector procurement requirements can request a formal quote from DataCenter360.ca; include appliance serial numbers to expedite the process.

Frequently asked questions

What happens to this support contract if the FortiSIEM 2200G is replaced before the 5 years are up?
FortiCare contracts are tied to the specific hardware serial number and are not transferable to a replacement unit. If the unit is replaced under an RMA, Fortinet will typically realign the new unit’s coverage. For planned hardware replacements outside warranty, contact DataCenter360.ca before decommissioning to review your support options.
Is 5 years the longest available term for FortiCare Premium on the 2200G?
Yes. Five years is the maximum single-term length for FortiCare Premium on the FortiSIEM 2200G appliance. For coverage beyond that horizon, a new contract must be purchased at renewal.
At $25,691.50 for 5 years, does the 5-year term offer a lower per-year rate than the 1-year contract?
The 5-year contract is priced at the same per-year rate as the 1-year term, so the financial saving is minimal. The real benefit is operational: five separate annual renewals become one procurement action, eliminating renewal overhead and the risk of a support gap between terms.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSIEM-2200G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSIEM

MPN

FC-10-FM22G-247-02-60

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