Fortinet FortiSIEM 3600G Secure RMA Service, 1-Year (FC-10-FM36G-301-02-12)

SKU: FC-10-FM36G-301-02-12

Original price was: CAD$4,989.84.Current price is: CAD$4,067.80.

Save:18%You save CAD$665.22
FC-10-FM36G-301-02-12 is a 1-Year Secure RMA subscription for the FortiSIEM 3600G, available worldwide as an electronic license.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
  Brand New
  Official Fortinet Partner Support
  100% Secure Checkout
  Licensing available worldwide — delivered electronically to any country

Product description

A 1-year term keeps the FortiSIEM 3600G covered under Fortinet’s Secure RMA program without committing to a longer contract cycle. For organizations that procure support annually, the alignment with fiscal year budgets reduces administrative overhead. It also suits deployments where the infrastructure roadmap has not been finalized: coverage remains active while planning continues, and the subscription can be renewed or upgraded when the path forward is clearer.

Overview

The Secure RMA service for the FortiSIEM 3600G ensures that any replacement appliance is shipped with documented chain-of-custody controls. In government, defense, financial services, and other regulated environments, hardware provenance must be verified before a replacement unit is accepted onto the network; standard RMA programs do not satisfy that requirement. Secure RMA fills that gap. Three service tiers are available: Essential, Premium, and Elite, each with increasing replacement speed and critical-response commitments. The comparison table below describes what each tier includes.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who it suits

This 1-year subscription is best suited to organizations that align procurement with annual budget cycles, those still evaluating which service tier matches their incident response requirements, and deployments where an appliance replacement is planned within a 12-to-24-month window. Because the subscription is electronic, it applies to FortiSIEM 3600G appliances at any location worldwide, with no geographic restriction on coverage.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. The 1-year Secure RMA subscription is fulfilled as an electronic license; no physical shipment occurs at the time of purchase. License entitlement confirmation is delivered electronically, making procurement straightforward for international customers. Contact DataCenter360.ca for volume inquiries or to confirm tier availability before placing an order.

Frequently asked questions

What does chain-of-custody control mean for the FortiSIEM 3600G RMA process?
It means the replacement unit is handled through a documented, verifiable process confirming the hardware has not been tampered with in transit. This satisfies requirements found in FISMA, FedRAMP, and defense contractor standards, as well as internal security policies that mandate hardware provenance checks before an appliance joins the network. Standard Fortinet RMA does not provide this level of documentation; Secure RMA does.
Can I upgrade my service tier after purchasing the 1-year subscription?
Service tier changes are subject to Fortinet’s support policies. Contact DataCenter360.ca to review your options; as an authorized Fortinet Select Partner, the team can coordinate with Fortinet to discuss what adjustment paths are available during an active term.
Is this subscription renewable at the end of the 1-year term?
Yes. The subscription can be renewed through DataCenter360.ca before or at expiry. Keeping coverage continuous matters: if an RMA event occurs during a lapsed period, the Secure chain-of-custody handling does not apply, and the replacement falls back to standard procedures.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSIEM-3600G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSIEM

MPN

FC-10-FM36G-301-02-12

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