Fortinet FortiSIEM 3600G 4-Hour Hardware Delivery Priority RMA, 3-Year (FC-10-FM36G-211-02-36)

A 3-year coverage term aligns Priority RMA protection with the typical infrastructure refresh cycle for an enterprise SIEM appliance. This 3-Year 4-Hour Hardware Delivery Priority RMA add-on for the FortiSIEM 3600G guarantees on-site hardware delivery within 4 hours of RMA approval for the full 3-year period, reducing the administrative overhead of annual renewals while providing a consistent SLA commitment across the deployment lifecycle.

Overview

The 4-Hour Hardware Delivery Priority RMA service upgrades the hardware replacement timeline for the FortiSIEM 3600G from next-calendar-day to 4 hours from RMA approval. It operates as an add-on requiring an active FortiCare Premium or Elite base contract on the same unit. Over a 3-year term, locking in this SLA at a single purchase reduces contract management effort and protects against potential service-level changes at renewal time.

The comparison below shows where Priority RMA eligibility sits within FortiCare tiers.

Who it suits

Organizations deploying the FortiSIEM 3600G as a long-term SIEM platform and running multi-year FortiCare contracts will find the 3-year term the most administratively efficient choice. It suits security operations centers with defined infrastructure plans extending 3 years out, and procurement teams that prefer aligning multiple service contracts to a single renewal date. The 4-hour hardware SLA is particularly valuable when SIEM downtime triggers incident response or compliance reporting obligations.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner offering FC-10-FM36G-211-02-36 with worldwide electronic delivery. The 3-year term provides a lower per-year cost than purchasing consecutive 1-year add-ons and eliminates an annual renewal touchpoint. If you are coordinating this with an existing FortiCare Premium or Elite contract, DataCenter360.ca can help align coverage start and end dates. Orders typically process within one business day.

Frequently asked questions