Fortinet FortiSIEM 3600G 4-Hour Hardware Delivery Priority RMA, 5-Year (FC-10-FM36G-211-02-60)

For a FortiSIEM 3600G that anchors a security operations center with a 5-year deployment horizon, this 5-Year 4-Hour Hardware Delivery Priority RMA add-on provides the longest available coverage term in a single purchase. One contract covers the full expected operational life of the appliance, eliminating repeated renewal cycles and guaranteeing the 4-hour on-site hardware delivery SLA for every year of service.

Overview

The 4-Hour Hardware Delivery Priority RMA service changes the hardware replacement SLA for the FortiSIEM 3600G from next-calendar-day to 4 hours from RMA approval. As an add-on, it requires an active FortiCare Premium or Elite base contract on the same unit. At the 5-year term, this single purchase covers the typical full deployment cycle of a high-end SIEM appliance, with no mid-cycle renewals required for the Priority RMA component.

The comparison below shows where Priority RMA eligibility sits within FortiCare tiers.

Who it suits

The 5-year term is the right choice for stable, long-term SIEM deployments where the FortiSIEM 3600G is expected to remain in production for the full period. It fits organizations in regulated sectors where continuous SIEM availability is a compliance requirement and where a documented, multi-year SLA commitment supports audit and risk management processes. Procurement teams consolidating vendor contracts onto longer terms to reduce administrative overhead will also benefit from this option.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. FC-10-FM36G-211-02-60 is the maximum available term for this service, locking in Priority RMA coverage for the full 5-year period with a single purchase. This is an electronic-delivery service available worldwide. For organizations coordinating several Fortinet service contracts across multiple appliances, DataCenter360.ca offers consolidated ordering and can align contract end dates across your Fortinet estate.

Frequently asked questions