Fortinet FortiSIEM 3600G Secure RMA Service, 5-Year (FC-10-FM36G-301-02-60)

SKU: FC-10-FM36G-301-02-60

Original price was: CAD$24,949.20.Current price is: CAD$19,906.27.

Save:20%You save CAD$3638.30
FC-10-FM36G-301-02-60 is a 5-Year Secure RMA subscription for the FortiSIEM 3600G, available worldwide as an electronic license.
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Fortinet Select Partner
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  Licensing available worldwide — delivered electronically to any country

Product description

Five years of continuous Secure RMA coverage gives FortiSIEM 3600G deployments the longest available protection window from a single purchase. In security operations environments where the appliance underpins compliance logging, threat detection, and incident response, a lapse in RMA entitlement creates real operational risk: if a hardware failure occurs during an uncovered period, replacement falls back to standard procedures without chain-of-custody controls. The 5-year term eliminates that exposure for the full planned lifecycle of the appliance.

Overview

The Secure RMA service for the FortiSIEM 3600G ensures that any replacement appliance is shipped with documented chain-of-custody controls, verifying hardware provenance before the unit enters the environment. This satisfies requirements common in defense, government, financial services, and critical-infrastructure sectors. Three service tiers, Essential, Premium, and Elite, define the replacement speed and critical-response commitment included with the service. The table below compares what each tier covers. Selecting the right tier at the 5-year term avoids any coverage interruption across the full deployment window.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who it suits

The 5-year term is suited to organizations that plan to operate the FortiSIEM 3600G through its full lifecycle and want coverage to match without managing renewals in between. It also fits environments with strict procurement governance, where opening a new support contract each year adds audit overhead or requires additional approvals. The subscription is delivered electronically and applies to any FortiSIEM 3600G deployment worldwide.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. The 5-year Secure RMA subscription is fulfilled as an electronic license; no physical shipment occurs at the time of purchase, and the entitlement is delivered and applies worldwide. A single 5-year purchase covers the entire deployment window without requiring additional sourcing. Contact DataCenter360.ca to confirm tier pricing, check availability, or request a quote for multiple units.

Frequently asked questions

What happens if a hardware failure occurs and I need to invoke the Secure RMA service?
You open an RMA case through Fortinet support, and the replacement unit is processed under chain-of-custody controls appropriate to your service tier. Essential tier returns the faulty unit before the replacement ships. Premium and Elite tiers ship the replacement first, before the faulty unit is returned, with critical-issue response times of 1 hour and 15 minutes respectively. All replacement handling under Secure RMA includes documentation verifying the hardware has not been tampered with.
Is there anything to manage during the 5-year subscription period?
No mid-term renewals are required. The subscription remains active for the full 5 years from the activation date. It is worth tracking the expiry date so renewal can be arranged through DataCenter360.ca before the term ends, ensuring there is no gap in Secure RMA coverage.
How do the three service tiers differ, and does the choice affect the 5-year cost?
Essential, Premium, and Elite differ in replacement speed and critical-response time. Essential uses return-and-replace with next-business-day critical response. Premium adds advance replacement and a 1-hour critical-response commitment. Elite adds advance replacement and a 15-minute critical-response commitment. Each tier is priced separately; the 5-year term multiplier applies to whichever tier you select at purchase.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSIEM-3600G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSIEM

MPN

FC-10-FM36G-301-02-60

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