Fortinet FortiSIEM 500G Secure RMA Service, 5-Year (FC-10-FSM5G-301-02-60)

SKU: FC-10-FSM5G-301-02-60

Original price was: CAD$6,757.07.Current price is: CAD$5,391.29.

Save:20%You save CAD$985.37
FC-10-FSM5G-301-02-60 provides a 5-year Secure RMA service for the FortiSIEM 500G appliance, the longest available term of documented chain-of-custody hardware return with certified storage wipe or destruction, for regulated enterprises and MSSPs worldwide with long-horizon SIEM deployments.
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Product description

For organizations treating the FortiSIEM 500G as a long-horizon platform, FC-10-FSM5G-301-02-60 delivers 5 years of Secure RMA coverage under a single entitlement. Over a 5-year retention window, a high-capacity SIEM appliance accumulates a substantial record of security events, authentication activity, and threat detections. A 5-year Secure RMA subscription ensures that every hardware failure across that entire deployment lifespan is handled under a formal chain-of-custody process, with storage wiped or destroyed to documented standards, with no repeated renewal decisions or coverage gaps between terms.

Overview

The FortiSIEM 500G processes and retains high volumes of security event data in large enterprise and MSSP environments. Over a 5-year deployment, the appliance accumulates an extensive log record that represents a detailed history of an organization’s network and security posture. Without Secure RMA, a hardware failure at any point during that window returns the unit through standard logistics with no guaranteed data destruction. This service establishes a documented chain-of-custody requirement for every hardware return across the full 5-year term: Fortinet commits to wiping or physically destroying storage media and provides written documentation confirming each action. Entitlement is delivered electronically worldwide.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who it suits

Organizations with 5-year capital planning cycles for security infrastructure are the natural fit for this term. Financial institutions, healthcare systems, government agencies, and defense contractors that run the FortiSIEM 500G as a long-term SIEM platform benefit from eliminating repeated annual renewal decisions on a compliance control that does not change in scope year to year. Any organization operating under NIST SP 800-88, PCI DSS, HIPAA, or controlled unclassified information handling requirements needs certified storage destruction documentation every time a SIEM appliance is returned, and a 5-year term covers that requirement continuously without renewal risk.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner offering FC-10-FSM5G-301-02-60 as a worldwide electronic entitlement. The 5-year term is the most cost-efficient option for organizations that treat the FortiSIEM 500G as a long-lifecycle platform and want to remove repeated renewal decisions for a compliance control with a fixed scope. Contact DataCenter360.ca for multi-unit or multi-site pricing on this entitlement.

Frequently asked questions

What does Fortinet’s chain-of-custody process cover during a Secure RMA return?
It covers handling of the failed appliance from the point it leaves your facility through Fortinet’s receiving, storage sanitization or destruction, and documentation steps. Fortinet commits to wiping or physically destroying the unit’s storage before the hardware is refurbished or recycled, and provides written confirmation of this action for your compliance records.
Is Secure RMA only relevant for appliances storing files classified as confidential?
Not in the traditional sense. The FortiSIEM 500G retains a detailed record of network events, user authentication, and threat activity over its operational lifetime. That record constitutes sensitive security data under most regulatory frameworks regardless of file classification. Secure RMA is relevant for any regulated organization running the appliance where that event history must not enter an uncontrolled disposal chain.
Can this 5-year service be combined with Priority RMA coverage?
Yes. Secure RMA and Priority RMA services address separate requirements. Secure RMA governs how returned hardware is handled from a data security perspective. Priority RMA services (svc_codes 211 and 212) govern replacement speed. Both can be held simultaneously on the same FortiSIEM 500G appliance.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSIEM-500G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSIEM

MPN

FC-10-FSM5G-301-02-60

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