CAD$11,328.49 Original price was: CAD$11,328.49.CAD$9,038.69Current price is: CAD$9,038.69.
A FortiAnalyzer 1000F ingesting 500 GB of logs per day sits at the center of every detection and compliance workflow it feeds. When the appliance has a critical issue, next-business-day response is not a viable SLA. FC-10-L01KF-247-02-12 maintains a FortiCare Premium support contract for a 1-year term, locking in 1-hour critical response accessible by telephone, advanced hardware replacement before Fortinet receives the failed unit, and full access to firmware updates and the Fortinet asset portal.
FortiCare Premium is the most widely deployed support tier for enterprise FortiAnalyzer deployments. The 1-hour critical-issue SLA covers network-down and business-critical classifications and is backed by telephone escalation, not ticket submission alone. Advanced hardware replacement ships a replacement FortiAnalyzer 1000F before the failed unit is returned, reducing the window between hardware failure and restoration. The contract also covers all firmware updates released during the term, access to online support tools, and the Fortinet Support Portal for asset and contract management.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
FortiCare Premium suits organizations with medium-to-large Fortinet fabric deployments where the FortiAnalyzer 1000F feeds NOC operations, incident response teams, or compliance reporting workflows. IT teams that require a documented support SLA for internal change management policies or vendor risk reviews will find the 1-hour SLA straightforward to reference. Regulated industries where support tier documentation is required for audit submissions are typical buyers alongside any organization that has moved past relying on break-fix response.
FC-10-L01KF-247-02-12 is a worldwide electronic license with no hardware shipment and no geographic restriction on activation. DataCenter360.ca is an authorized Fortinet Select Partner. Activation details are emailed after order confirmation for registration against your FortiAnalyzer 1000F serial number. If you currently hold FortiCare Essential and want to move to Premium, or if you need to align contract dates across multiple appliances, contact the team before ordering to handle co-termination correctly.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAnalyzer-1000F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2024-02-29 |
| Last Service Extension Date (LSED) | 2028-02-29 |
| End of Support Date (EOS) | 2029-03-01 |
| Product Family | FortiAnalyzer |
| MPN | FC-10-L01KF-247-02-12 |
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