Fortinet FortiAnalyzer 1000F (500 GB/Day) FortiCare Upgrade to Elite, 1-Year (FC-10-L01KF-204-02-12)

FortiCare Premium already provides 1-hour critical response and advanced hardware replacement for the FortiAnalyzer 1000F. For deployments where that 1-hour window is too wide, FC-10-L01KF-204-02-12 closes it. This upgrade SKU converts an active FortiCare Premium contract to Elite for a 1-year term, cutting the critical-issue SLA to 15 minutes, adding the Elite monitoring portal for proactive appliance health visibility, and extending long-term firmware support for organizations on strict change control schedules.

Overview

This SKU is an upgrade, not a standalone contract. It requires an active FortiCare Premium subscription on the same FortiAnalyzer 1000F appliance; it cannot be applied to a FortiCare Essential contract or to an appliance with no active support. All Premium entitlements carry over to Elite, and three capabilities are added: critical-issue telephone response drops to 15 minutes, the Elite monitoring portal gives Fortinet’s support engineers direct visibility into appliance health for proactive outreach, and extended LTS firmware coverage allows continued patching on a stable firmware branch beyond the standard support window.

Who it suits

This upgrade is relevant to financial institutions, healthcare organizations, and large enterprises where the FortiAnalyzer 1000F feeds compliance logging, incident response, or regulatory reporting pipelines and downtime carries direct financial or regulatory consequences. Teams that have already experienced support incidents where a 1-hour response window affected recovery time objectives will find the 15-minute SLA a meaningful operational improvement. Organizations managing multiple appliances should contact DataCenter360.ca to align co-term dates before ordering.

Buying from DataCenter360.ca

FC-10-L01KF-204-02-12 is a worldwide electronic license. DataCenter360.ca is an authorized Fortinet Select Partner. Before ordering, confirm that the FortiCare Premium contract on the target appliance is active; this upgrade cannot be applied retroactively to an expired contract. Activation details are emailed after order confirmation. Contact the team ahead of purchase to confirm co-term alignment across multi-appliance environments.

Frequently asked questions