Fortinet FortiAnalyzer 1000G (660 GB/Day) 4-Hour RMA + Engineer, 1-Year (FC-10-AZ1KG-212-02-12)

When a FortiAnalyzer 1000G hardware failure halts log ingestion, restoring visibility quickly is the priority. FC-10-AZ1KG-212-02-12 is a 1-year add-on that commits Fortinet to dispatching a certified field engineer with a replacement unit to your site within 4 hours of a confirmed hardware fault, so your 660 GB/Day analytics appliance returns to operation without a depot-return delay.

Overview

This 1-year service (FC-10-AZ1KG-212-02-12) adds Fortinet’s 4-Hour On-Site RMA commitment to your FortiAnalyzer 1000G for a single annual term. Under this add-on, Fortinet dispatches a certified technician carrying a pre-staged replacement unit; the 4-hour window runs from the moment the TAC team confirms a hardware fault. The service attaches to an active FortiCare Premium or FortiCare Elite contract and is not compatible with FortiCare Essential. Delivery is electronic worldwide, no physical media is shipped. A 1-year term fits organizations that prefer annual procurement cycles or that want to evaluate the enhanced RMA tier before committing to a longer period.

Who it suits

This service is appropriate for security operations teams and network administrators running the FortiAnalyzer 1000G as a production log analytics platform where a hardware outage would interrupt continuous log collection. Organizations without on-site hardware spares benefit directly: the dispatched engineer brings the replacement unit, removing the need for local inventory. Compliance-driven environments that must document uninterrupted log retention will find the on-site response commitment directly relevant. An active FortiCare Premium or FortiCare Elite contract on the appliance is required before purchasing this add-on.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner and a Canadian business supplying Fortinet services to customers worldwide. FC-10-AZ1KG-212-02-12 is an electronic license with no geographic restriction on delivery. The 1-year term keeps your renewal cycle short, giving your procurement team a natural review point at the 12-month mark before deciding whether to move to a multi-year arrangement. Order online or contact us to request a quote with your existing FortiCare contract details.

Frequently asked questions