Fortinet FortiAnalyzer 3000G (2,000 GB/Day) FortiCare Elite, 1-Year (FC-10-L03KG-284-02-12)

For security operations teams where FortiAnalyzer 3000G downtime directly reduces threat visibility, FortiCare Elite (FC-10-L03KG-284-02-12) provides the fastest available response from Fortinet TAC: 15 minutes for critical issues. That commitment, paired with access to the Elite monitoring portal and extended long-term software support, makes this the top-tier FortiCare option for organizations that enforce strict internal SLAs around log analytics availability.

Overview

FortiCare Elite for the FortiAnalyzer 3000G combines all Premium benefits with three Elite-exclusive additions. The critical-issue response SLA drops from 1 hour to 15 minutes. The Elite monitoring portal provides a dedicated interface for proactive device oversight and direct escalation outside the standard TAC queue. Extended long-term software support keeps a certified firmware release in Fortinet’s maintenance program beyond the standard end-of-engineering-support date, reducing forced upgrade pressure for organizations with strict change control processes. Advanced hardware replacement and full firmware access are included, as with Premium.

Who it suits

FortiCare Elite suits large enterprise SOC teams and regulated-industry organizations where the FortiAnalyzer 3000G underpins compliance logging and real-time threat detection. Government agencies, financial institutions, and healthcare organizations that face contractual or regulatory response-time requirements for their security infrastructure typically specify Elite-level support. It also fits organizations running long-term stable firmware releases who need continued Fortinet engineering support without scheduling a major version upgrade.

Buying from DataCenter360.ca

DataCenter360.ca fulfills FortiCare Elite subscriptions for the FortiAnalyzer 3000G as a Fortinet Select Partner, with worldwide electronic delivery. FC-10-L03KG-284-02-12 covers new Elite deployments; if you hold an active Premium entitlement, the more economical path is the upgrade SKU FC-10-L03KG-204-02-12. DataCenter360.ca can assist with entitlement verification to ensure the subscription is registered against the correct serial number before activation.

Frequently asked questions