Original price was: CAD$4,720.18.CAD$3,847.97Current price is: CAD$3,847.97.
When a FortiAnalyzer 3000G processes 2,000 GB of log data per day, a one-hour response window for a critical platform failure can be too long. This upgrade SKU (FC-10-L03KG-204-02-12) moves an existing FortiCare Premium contract to the Elite tier for one year, closing the gap between Premium’s 1-hour SLA and Elite’s 15-minute critical-issue response time. It is the most economical path to Elite for organizations that already hold an active Premium entitlement.
This upgrade adds the Elite-exclusive benefits on top of an active FortiCare Premium contract: a 15-minute SLA for critical issues, access to the Elite monitoring portal for proactive device oversight, and extended long-term software support that keeps a stable firmware release in Fortinet’s maintenance program beyond the standard end-of-engineering-support date. Advanced hardware replacement and full firmware access are retained from Premium. The comparison below shows what each FortiCare tier covers for the FortiAnalyzer 3000G.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This upgrade is most relevant to operations teams that purchased FortiCare Premium at deployment and now need a tighter response SLA as the FortiAnalyzer 3000G becomes more central to SOC operations. Organizations in regulated industries where incident response timelines are contractually defined may find the step from 1-hour to 15-minute response directly reduces compliance risk. Purchasing the upgrade is more economical than cancelling Premium and buying a standalone Elite SKU outright.
DataCenter360.ca fulfills FortiCare upgrade SKUs as a Fortinet Select Partner with electronic delivery available worldwide. Before ordering FC-10-L03KG-204-02-12, verify that your FortiAnalyzer 3000G holds an active FortiCare Premium entitlement under the same contract. DataCenter360.ca can help confirm entitlement alignment and co-terminus renewal dates to avoid a coverage gap between your existing Premium term and the upgraded Elite term.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAnalyzer-3000G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2024-05-30 |
| Last Service Extension Date (LSED) | 2028-05-30 |
| End of Support Date (EOS) | 2029-05-30 |
| Product Family | FortiAnalyzer |
| MPN | FC-10-L03KG-204-02-12 |
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