Fortinet FortiAnalyzer 3500G (4,000 GB/Day) FortiCare Premium, 1-Year (FC-10-L3K5G-247-02-12)

A FortiAnalyzer 3500G handling 4,000 GB of log data per day is the operational backbone of any large security program — and that backbone needs a support contract that matches its criticality. FC-10-L3K5G-247-02-12 delivers FortiCare Premium for one year, giving teams a 1-hour critical-issue response SLA, direct telephone escalation, and advance hardware replacement when the appliance is physically at fault.

Overview

FortiCare Premium (svc code 247) is Fortinet’s mid-tier support offering, positioned between Essential and Elite. For the FortiAnalyzer 3500G at 4,000 GB/day capacity, this subscription covers 1-hour critical-issue response, telephone support, advanced hardware replacement (ship-before-return), priority RMA add-on eligibility, and continuous firmware and asset-portal access. The subscription activates electronically, runs 12 months from registration, and is available to buyers worldwide. The comparison below shows how Premium differs from Essential and what Elite adds on top.

Who it suits

Enterprise security operations teams and MSSPs that need assured response times and direct telephone escalation, but do not require the 15-minute SLA that Elite provides, will find FortiCare Premium the appropriate coverage level for the FortiAnalyzer 3500G. Teams operating in regulated environments where auditors ask for documented support entitlements should retain their license key and renewal record as evidence. This subscription is also a prerequisite if you later decide to apply the Premium-to-Elite upgrade (FC-10-L3K5G-204-02-12) without purchasing a new standalone Elite contract.

Buying from DataCenter360.ca

DataCenter360.ca holds authorized Fortinet Select Partner status. FC-10-L3K5G-247-02-12 is in stock with worldwide e-delivery. The license key arrives by email after checkout and activates on the registered FortiAnalyzer 3500G. Ask us about multi-year Premium pricing or pairing this subscription with a Security Automation or OT Security add-on for the same appliance to consolidate renewal dates.

Frequently asked questions