CAD$52,694.39 Original price was: CAD$52,694.39.CAD$42,043.40Current price is: CAD$42,043.40.
A high-capacity log analytics appliance handling 8,300 GB/Day requires a support contract sized to match. FortiCare Premium for the FortiAnalyzer 3700G delivers one-hour critical response and direct telephone access to Fortinet engineers, providing the baseline assurance that production security operations centers typically demand.
FC-10-L3K7G-247-02-12 covers five core entitlements for the FortiAnalyzer 3700G: one-hour response for critical issues, direct telephone support, advanced hardware replacement (a replacement unit ships before the failed unit is returned), eligibility for Priority RMA add-ons, and access to firmware updates, online tools, and the asset portal. This is a renewable annual contract tied to the specific 3700G serial registered at activation. The comparison table below positions Premium between the Essential and Elite tiers.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
Enterprise SOCs and managed security service providers running the 3700G as a primary log analytics platform. Organizations that cannot absorb next-business-day response times for platform outages, and those that require Fortinet engineering reachable by phone during a critical incident, will find Premium the standard baseline for production deployments. Sites that need faster response or Extended LTS firmware support can add the FC-10-L3K7G-204-02-12 upgrade to reach Elite tier.
DataCenter360.ca is a Fortinet-authorized reseller offering FortiCare contracts across the full FortiAnalyzer appliance line. This license is delivered electronically and is valid worldwide. Provide your FortiAnalyzer 3700G serial number at checkout so Fortinet can register the entitlement correctly. Multi-year terms are available; contact us for pricing.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAnalyzer-3700G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAnalyzer |
| MPN | FC-10-L3K7G-247-02-12 |
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