Fortinet FortiAnalyzer 800G (200 GB/Day) FortiCare Premium, 1-Year (FC-10-L08HG-247-02-12)

SKU: FC-10-L08HG-247-02-12

Original price was: CAD$5,853.26.Current price is: CAD$4,670.15.

Save:20%You save CAD$848.17
FC-10-L08HG-247-02-12 renews one year of FortiCare Premium support on the FortiAnalyzer 800G, covering one-hour critical-issue response, telephone support, advanced hardware replacement, firmware updates, and online tools.
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Product description

Maintaining a 200 GB/Day log analytics platform in production requires a support contract that matches the criticality of the workload. FortiCare Premium delivers Fortinet’s mid-tier support SLA for the FortiAnalyzer 800G, combining one-hour critical response, telephone access, and proactive hardware coverage in a single annual renewal.

Overview

FC-10-L08HG-247-02-12 renews FortiCare Premium for the FortiAnalyzer 800G (model code L08HG, 200 GB/Day). The contract covers: one-hour response for critical severity cases, direct telephone support, advanced hardware replacement RMA where the replacement unit ships before the defective one is returned, firmware updates and security patches throughout the term, and access to Fortinet’s online tools and asset management portal. Eligibility for Priority RMA add-ons is also included, enabling same-day or next-available-flight hardware dispatch where required. The feature split across Essential, Premium, and Elite tiers is shown in the comparison table below.

Feature Essential Premium Elite
Critical-issue response Next business day 1 hour 15 minutes
Telephone support
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Firmware updates, online tools & asset portal
Extended LTS support & Elite monitoring portal

Who it suits

FortiCare Premium is the standard selection for enterprise security teams running the FortiAnalyzer 800G as a production log analytics platform. Organizations without 24/7 NOC staff who depend on Fortinet telephone support for urgent escalations, and those that cannot tolerate multi-day waits for replacement hardware, should select Premium as the baseline contract. It is also the prerequisite for purchasing the Elite upgrade (FC-10-L08HG-204-02-12). Managed service providers running the FortiAnalyzer 800G on behalf of clients should confirm that each registered appliance carries an active Premium or higher contract to maintain Fortinet support eligibility.

Buying from DataCenter360.ca

DataCenter360.ca provides this renewal as an annual electronic license available worldwide, invoiced in USD. If the current Premium contract has lapsed or is approaching expiry, DataCenter360.ca can assist with gap assessments and co-terminus quotes across multiple FortiAnalyzer units. Purchase at the listed price or use the request-a-quote form for formal documentation. Multi-year renewal terms are available on request; contact DataCenter360.ca to discuss two- or three-year pricing aligned to your budget cycle.

Frequently asked questions

What does advanced hardware replacement mean under FortiCare Premium?
Advanced replacement means Fortinet ships a replacement FortiAnalyzer 800G unit before you return the defective appliance. This reduces downtime compared to standard return-and-replace RMA, where the defective unit must be shipped first.
Is telephone support available for the full 12-month term?
Yes. FortiCare Premium includes telephone support for the duration of the annual contract. Access is available 24/7 for critical severity cases throughout the renewal term.
What happens if the FortiCare Premium contract expires without renewal?
Without an active FortiCare contract, the FortiAnalyzer 800G stops receiving firmware updates and security patches, and Fortinet telephone and RMA support becomes unavailable. Fortinet may also require a lapse fee to reinstate coverage after an expiry gap.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAnalyzer-800G

Product Type

Product Group

End of Order Date (EOO)

2024-06-30

Last Service Extension Date (LSED)

2028-06-30

End of Support Date (EOS)

2029-06-30

Product Family

FortiAnalyzer

MPN

FC-10-L08HG-247-02-12

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