CAD$5,853.26 Original price was: CAD$5,853.26.CAD$4,670.15Current price is: CAD$4,670.15.
Maintaining a 200 GB/Day log analytics platform in production requires a support contract that matches the criticality of the workload. FortiCare Premium delivers Fortinet’s mid-tier support SLA for the FortiAnalyzer 800G, combining one-hour critical response, telephone access, and proactive hardware coverage in a single annual renewal.
FC-10-L08HG-247-02-12 renews FortiCare Premium for the FortiAnalyzer 800G (model code L08HG, 200 GB/Day). The contract covers: one-hour response for critical severity cases, direct telephone support, advanced hardware replacement RMA where the replacement unit ships before the defective one is returned, firmware updates and security patches throughout the term, and access to Fortinet’s online tools and asset management portal. Eligibility for Priority RMA add-ons is also included, enabling same-day or next-available-flight hardware dispatch where required. The feature split across Essential, Premium, and Elite tiers is shown in the comparison table below.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
FortiCare Premium is the standard selection for enterprise security teams running the FortiAnalyzer 800G as a production log analytics platform. Organizations without 24/7 NOC staff who depend on Fortinet telephone support for urgent escalations, and those that cannot tolerate multi-day waits for replacement hardware, should select Premium as the baseline contract. It is also the prerequisite for purchasing the Elite upgrade (FC-10-L08HG-204-02-12). Managed service providers running the FortiAnalyzer 800G on behalf of clients should confirm that each registered appliance carries an active Premium or higher contract to maintain Fortinet support eligibility.
DataCenter360.ca provides this renewal as an annual electronic license available worldwide, invoiced in USD. If the current Premium contract has lapsed or is approaching expiry, DataCenter360.ca can assist with gap assessments and co-terminus quotes across multiple FortiAnalyzer units. Purchase at the listed price or use the request-a-quote form for formal documentation. Multi-year renewal terms are available on request; contact DataCenter360.ca to discuss two- or three-year pricing aligned to your budget cycle.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAnalyzer-800G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2024-06-30 |
| Last Service Extension Date (LSED) | 2028-06-30 |
| End of Support Date (EOS) | 2029-06-30 |
| Product Family | FortiAnalyzer |
| MPN | FC-10-L08HG-247-02-12 |
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