Original price was: CAD$1,463.31.CAD$1,192.91Current price is: CAD$1,192.91.
When a one-hour response window is not fast enough for critical infrastructure or high-availability deployments, this upgrade closes that gap. FC-10-L08HG-204-02-12 steps an existing FortiCare Premium contract on the FortiAnalyzer 800G up to Elite tier without replacing or restarting the base coverage.
FC-10-L08HG-204-02-12 is an upgrade add-on that requires an active FortiCare Premium contract on the FortiAnalyzer 800G (model code L08HG, 200 GB/Day). It does not operate as a standalone support contract. The upgrade delivers three Elite-exclusive capabilities: a 15-minute critical-issue response SLA compared to one hour under Premium; access to the Elite monitoring portal for proactive appliance health visibility; and extended Long-Term Support firmware coverage that keeps the appliance on a supported code branch beyond standard Premium timelines. The feature split across Essential, Premium, and Elite tiers is shown in the comparison table below.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | ✓ |
This upgrade is appropriate for operations that have already committed to FortiCare Premium but face contractual or operational requirements for sub-hour response SLAs. Security operations centers running the FortiAnalyzer 800G as a central log analytics platform, where appliance downtime directly affects detection coverage, benefit most from the 15-minute SLA. Government agencies and financial sector customers with strict availability requirements in their own service contracts are the most common buyers.
DataCenter360.ca supplies this upgrade as an annual electronic license, invoiced in USD and available worldwide. Before purchasing, confirm that the FortiCare Premium contract on the same 800G unit is active and covers at least the same term length. Contact DataCenter360.ca through the request-a-quote form to verify eligibility, align renewal dates across contracts, or bundle this upgrade with other FortiAnalyzer service renewals. Multi-year upgrade terms are available on request to align with your existing Premium renewal cycle.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAnalyzer-800G |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | 2024-06-30 |
| Last Service Extension Date (LSED) | 2028-06-30 |
| End of Support Date (EOS) | 2029-06-30 |
| Product Family | FortiAnalyzer |
| MPN | FC-10-L08HG-204-02-12 |
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