Fortinet FortiAnalyzer 810G (200 GB/Day) 4-Hour RMA, 1-Year (FC-10-AZ81G-211-02-12)

SKU: FC-10-AZ81G-211-02-12

Original price was: CAD$5,498.05.Current price is: CAD$4,482.11.

Save:18%You save CAD$731.67
1-Year 4-Hour Hardware RMA for the FortiAnalyzer 810G (200 GB/day): a replacement unit ships to arrive on-site within 4 hours of an approved RMA request, layered on an active FortiCare Premium or FortiCare Elite subscription.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
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Product description

Keeping your FortiAnalyzer 810G available around the clock matters when it is the central log store for your Fortinet estate. A hardware failure on a 200 GB/day appliance means a gap in network visibility until the unit is replaced. The 1-year 4-Hour Hardware RMA service (FC-10-AZ81G-211-02-12) narrows that replacement window to within 4 hours of RMA approval, making it the right fit for organizations evaluating this elevated SLA on an annual budget cycle before committing to a longer term.

Overview

The 4-Hour Hardware RMA service upgrades the default return-and-replace process to priority advanced replacement. Once Fortinet approves the RMA, a replacement FortiAnalyzer 810G unit ships with a target on-site arrival of within 4 hours. This add-on covers hardware delivery only and does not include an on-site engineer. An active FortiCare Premium or FortiCare Elite subscription must be in place before this service can be activated. The table below shows how this add-on fits within the FortiCare support tier structure.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who it suits

This 1-year term suits organizations that want to validate the 4-hour hardware replacement SLA against internal change-management requirements before locking in a longer commitment, or whose procurement processes align with annual software and service renewals. It also fits teams that have recently deployed the FortiAnalyzer 810G and want to match the RMA service term to an initial 1-year FortiCare contract. Any environment where the 810G is the sole log-aggregation point for FortiGate firewalls or FortiSwitch infrastructure should carry this add-on to limit downtime to the minimum supported interval.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. The 1-year FC-10-AZ81G-211-02-12 is priced at $3,227.97 and ships worldwide as an electronic license, with no physical delivery required on your end. If you are renewing an expiring 4-Hour RMA contract for your 810G, add to cart directly. For volume pricing on annual renewals across multiple FortiAnalyzer appliances, use the quote link to reach the DataCenter360.ca sales team.

Frequently asked questions

Does the 4-Hour Hardware RMA service include an on-site engineer?
No. Svc code 211 covers priority hardware delivery only. A replacement FortiAnalyzer 810G unit is shipped to arrive on-site within 4 hours of RMA approval. If you also need an on-site engineer dispatched, that is covered by a separate FortiCare service (svc 212).
Which FortiCare tier is required to activate this add-on?
This service requires an active FortiCare Premium or FortiCare Elite subscription on the FortiAnalyzer 810G. It cannot be purchased or activated without one of those base contracts in place on the same appliance.
When does the 4-hour replacement clock start?
The clock starts once Fortinet formally approves the RMA request. Approval time depends on how quickly the case is submitted and the supporting diagnostics are provided. Contact Fortinet TAC as soon as a hardware fault is suspected to minimize total downtime.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAnalyzer-810G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAnalyzer

MPN

FC-10-AZ81G-211-02-12

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