Fortinet FortiAnalyzer 810G (200 GB/Day) 4-Hour RMA + Engineer, 5-Year (FC-10-AZ81G-212-02-60)

SKU: FC-10-AZ81G-212-02-60

Original price was: CAD$50,398.75.Current price is: CAD$40,211.76.

Save:20%You save CAD$7336.57
FortiAnalyzer 810G 4-Hour RMA + Engineer, 5-Year: five years of on-site engineer-assisted hardware replacement within 4 hours of RMA approval, the longest available term and lowest per-year cost; requires FortiCare Premium or FortiCare Elite.
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Fortinet Select Partner
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Product description

Five years of 4-Hour RMA + Engineer coverage spans the full operational life of the FortiAnalyzer 810G and carries the lowest per-year cost of the three available terms. There are no annual renewals, no coverage gaps, and no risk of lapses during peak operations. On any approved RMA, Fortinet dispatches both a certified on-site engineer and a replacement appliance to your site within four hours.

Overview

Svc code 212 – 4-Hour RMA + Engineer – is Fortinet’s highest-tier hardware recovery option. On approval of an RMA case by Fortinet TAC, two resources are dispatched to the registered site: a replacement FortiAnalyzer 810G and a Fortinet-certified field engineer. The engineer carries out on-site installation of the replacement unit, which is what distinguishes svc 212 from svc 211, which dispatches hardware only without engineer assistance.

The 5-year term requires FortiCare Premium or FortiCare Elite as the base support contract. Coverage is continuous with no annual renewal actions required across the full 60-month period, and it delivers the lowest per-year cost among the 1-year, 3-year, and 5-year options for this service.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who it suits

The 5-year term is best suited to organizations running the FortiAnalyzer 810G through a full hardware lifecycle and wanting support cost predictability across that window. It fits data centers and large enterprise environments where the 810G aggregates logs from dozens or hundreds of Fortinet devices and any downtime affects audit trails, compliance reporting, and incident response capabilities. Procurement teams working under multi-year capital plans also benefit from eliminating five consecutive annual renewal tasks and locking in today’s service pricing for the duration.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. This 5-year service is delivered electronically worldwide – Fortinet sends activation details after the order is processed, with no physical shipment. For organizations co-terminating this add-on with a 5-year FortiCare Premium or Elite renewal, we can issue a single quote covering both so contract management stays simple. If you are purchasing coverage for multiple FortiAnalyzer 810G units or need a consolidated proposal with matched term dates across your Fortinet estate, contact us for volume pricing.

Frequently asked questions

Why choose a 5-year term instead of renewing a 1-year contract each year?
The 5-year term (FC-10-AZ81G-212-02-60) eliminates five separate renewal cycles and the risk of accidental coverage gaps if a renewal is missed. It also locks in today’s list price for the full term, protecting against future increases. For organizations with stable infrastructure plans, the 5-year term reduces administrative overhead and delivers the lowest per-year cost of the available options.
What happens to this service if the FortiAnalyzer 810G is replaced mid-term with a different unit or model?
The 4-Hour RMA + Engineer add-on is registered to the specific FortiAnalyzer 810G serial number. If the appliance is replaced with a different unit or model during the 5-year term, the add-on does not automatically transfer. Contact Fortinet TAC or DataCenter360.ca to understand the options available for migration or adjustment at that point.
Is on-site engineer availability guaranteed worldwide for the full 5-year term?
The service entitlement is worldwide, but on-site engineer dispatch depends on Fortinet having certified field engineers available in your region. Coverage availability can change over a five-year period. Before purchasing, confirm that Fortinet has on-site engineer coverage for your specific location through DataCenter360.ca or directly with Fortinet support.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAnalyzer-810G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAnalyzer

MPN

FC-10-AZ81G-212-02-60

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